Breakfast Bar Supervisor - Edmonton, Canada - Holiday Inn Express & Suites Edmonton South

Holiday Inn Express & Suites Edmonton South

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary
Holiday Inn Express & Suites is currently looking for a full-time or part-time Breakfast Attendant.

You will be responsible for insuring 100% satisfaction. Greet guests, perform all tasks as required. Lead by example, strong team player and self-starter, with the ability to work independently as required.
A strong customer satisfaction disposition is mandatory.

Responsibilities and Duties

Always wear uniform during work, very limited jewellery while during work, hair must be tied properly and no facial piercings are allowed while working the front lines.
Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service.
Handle guest complaints and comments in a professional manner and provide the follow up required to coworkers and Managers.
Respond to all guest needs and requests in a timely manner.
Remove all garbage and dispose to the big bin at the end of every shift.
Adhere to all Holiday Inn Express & Suites Brand Standards, and establish recipe specifications within the kitchen and the hotel.
Monitor food quality, prepare and serve food, in a courteous and efficient manner, to all guests, in accordance with operations standards and storage.
Ensure all food MUST be labelled by date of arrival, stored properly in containers.
Ensure that the Prep kitchen, serving areas and the lodge are always clean and well organized.
Handle all hotel guests in an expedited and professional manner.
Setup and clean up the Meeting Rooms for any catering required as per contracts.
Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
Ensuring the safety and well being of our guests and colleagues by maintaining knowledge of crisis and emergency procedures; as well as Fire Panel /Evacuation procedures.
Follow hotel all policies and procedures and confidentialities as guide lined and complete the daily check lists and all assigned work.
Must be flexible in scheduling to work weekdays, weekends and holidays.
Must complete all daily tasks, inventory lists and daily checklist.
Maintain all Health and Safety standards as per hotel and Alberta Health.
Notify the Hotel Manager of any unusual incident as instructed or otherwise deemed necessary regarding operation and/or safety & security of the hotel and guests.
Advise Food and Beverage Supervisor or General Manager for any issues or concerns.
Please note that your responsibility is not limited to this description as additional tasks can be added by the Management to their discretion.