Foster Facilitator Part Time - Winnipeg, Canada - Winnipeg Humane Society
Description
**Winnipeg Humane Society -Job Posting #Date:
February 28, 2024
Position Title:
Foster Facilitator, Part Time
Department:
Volunteer & Foster
Reports to:
Manager, Volunteer & Foster
Classification:
Union
Rate:
$ $21.47/hour
Hours: 12 hours/week; Sundays 10am-6pm and Thursdays 3:30pm-7:30pm.
Additional coverage for various shifts as needed.
Days/Times of shifts may vary/change
Start Date:
ASAP
Closing Date for Applicants:
Open until filled.
Purpose:
Responsible for providing excellent service to carry out foster volunteer-animal
appointments. Perform volunteer foster-animal recruitment matches, schedule
appointments, and follow-ups to determine the health-wellness of foster animals and
provides support to the foster volunteer.
Position Summary:
The Foster Facilitator establishes relationships, communicates, and engages with foster
volunteers to ensure a positive animal-foster volunteer experience. Regular, daily
involvement with other WHS departmental staff, volunteers, vendors, and community
partners.
Who we are:
- One of the oldest, largest, and most recognized registered Non-Profit charities in
- An innovative community service organization committed to protecting animals
- A team of generous partners, donors, hardworking volunteers and committed
- Always growing, changing, and adapting to meet the expectations of the
Duties and Responsibilities:
- Develop and maintain positive working relationships with foster volunteers.
- Communicate with the Volunteer team on foster volunteer statuses.
- Provide excellent service to foster volunteers through appointments (pick up,
- Organize and return supplies for foster volunteers and account for equipment
- Provide foster volunteer follow-up calls to schedule any health exams,
- Schedule pick-up and return appointments for foster animals.
- Maintain foster supplies in an organized manner.
- Assist the team with foster volunteer appreciation events and recognition
- Support the Animal Intake team with daily clean-up tasks.
- Communicate with internal and external contacts via bulletins, virtual meetings,
- Participate and contribute to team meetings.
- Maintain data entry, volunteer foster files and foster animal notes in the database.
- Help as needed in all areas of administration, including answering phone,
- Other tasks as reasonably assigned.
Standards of Performance:
- Keeping the mission of the Winnipeg Humane Society in the forefront when
Society both inside and outside of the shelter environment.
- High standards of customer service.
- Communicate effectively with all departments, volunteers, and customers.
- Confidentiality is maintained on all matters pertaining to the WHS.
- Exemplary level of care provided to all animals in accordance with The
- Reliability and diligence in position.
Accountability:
Directly accountable to the Manager, Volunteer & Foster and maintain confidentiality
on all matters pertaining to the Winnipeg Humane Society.
Authority:
Authority to perform all assigned duties and responsibilities within established policies and
procedures.
Interpersonal Relationships:
- Regular, daily involvement with other WHS departments, volunteers, and
Abilities, Skills & Knowledge:
- Basic knowledge of animal care, animal behavior, and health issues.
- Excellent attention to detail and accuracy when completing all tasks.
- Excellent problemsolving skills.
- Excellent oral and written communication skills.
- Good computer literacy in MS Office 365 (Word, Excel, Outlook).
- Exemplary customer service skills.
- Ability to handle sometimes large, unruly dogs or fractious cats.
- Good time management and organizational skills.
- Must be able to work independently and as a team.
- Ability to work under mínimal supervision
Education, Training & Experience:
- High School Diploma or Equivalent.
- More than 6 months and less than or including 12 months experience required.
The following qualifications are desired and would be considered assets:
- Experience working with volunteers.
- Experience working with a nonprofit.
- Any previous animal health care experience.
- Fear free certification.
Exemplifies Winnipeg Humane Society's Core Values:
- We let empathy guide our commitment to animal welfare and approach to all
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