Full-time On-call Manager - Brampton, Canada - Brampton Caledon Community Living

Brampton Caledon Community Living

Verified Company

Brampton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Brampton Caledon Community Living is seeking an On-Call Manager to provide timely and sound direction to direct support staff and, when necessary, on-site support, to attend to the needs of individuals in accordance with Brampton Caledon Community Living's policies and procedures.

The On-Call Manager will, among other things, respond to staff inquiries, schedule support staff when necessary, provide support staff with guidance, direction, and strategies to respond to the needs of individuals.

The On-Call Manager demonstrates sound judgement and has excellent decision-making, problem-solving and communication skills.

The On-Call Manager is one of three On-Call Managers who work on a rotational basis.

The position is home-based, however, the On-Call Manager may need to attend on-site if need be to provide support to support staff and individuals.

_ Position Expectations_

Responsible for responding to after hour calls on weeknights, weekends and statutory holidays from support workers.
Communicate regularly and consult with managers and directors on matters requiring followup, especially as they relate to health and safety.
Provide regular summary reports, maintain a database to identify trends or patterns, and provide feedback to managers and directors regarding staff performance/issues.

_ Q__ualifications, Skills and Experience Required_**
Education:

An undergraduate degree from an accredited university or a community college diploma in Social Services, Developmental Services or equivalent.

Skills:

Excellent verbal and written communication skills
Excellent organizational and planning skills
Strong interpersonal skills
Strong analytical problemsolving skills
Knowledge of MS Office, specifically Word, Excel and Outlook
Demonstrated understanding of Social Role Valorization and Personal Outcome Measures
Fluency in French is an asset

Experience:

35 years' community living experience
Supervisory experience is preferable
Knowledge of the _Employment Standards Act, 2000 _would be an asset
Knowledge of the Ministry of Community and Social Services Quality Assurance Measures 299/10 would be an asset
Non Violent Crisis Prevention Intervention training an asset

Must Have: