Project Services Manager - Dorval, Canada - Applied Software Technology
Description
Dorval, QC, Canada- Technical
- 1303
Job Description:
About Graitec Group
Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE all the data of their projects.
- Value Added Reseller of Autodesk solutions
- Software Editor of a suite of products complementary to Autodesk solutions for the construction industry
- Services since Graitec is providing training, consulting and support on top of the products with a consistent focus on customer satisfaction.
About the Team Hiring
Experts & Talents from all over the world.
Our team is made of more than 700 outstanding talents, distributed across our 50 offices in 14 different countries, enabling us to meet our customer needs around the globe.
The team is known for its accountability, agility and customer centricity as well as indeed for its ambition for both business growth & for sure impactful innovations with more than 25% of our teams in Research & Development.
- We are honored to serve more than customers worldwide to achieve more thanks to our technologies and we are one of the largest Autodesk Partner worldwide.
$300 million in revenue.
- Our ambition is to double our business in the coming few years as we just did in the last 4 years thanks to both organic growth & acquisition. This is why we are investing heavily on our upcoming transformation & reinforcing ongoing our teams globally.
Overview
The Project Services Manager will ensure the overall project health and delivery of customized IP solution projects brought to the business by the Solution Sales and Account Managers within the specified sales regions.
His / her role centers on effectively managing the Project Management and Solutions Architect Teams, which is integral to the successful delivery of customized software solutions to clients.
The Project Services Manager must act as the liaison between Solution and Country Leaders and the internal software development community to assure project success and attain fiscal revenue objectives connected to these business activities.
Key Responsibilities:
Pre-Sales Support Including:
- Managing the creation of specifications with the Solution Architect team
- Liaising with the customer around delivery expectations
- Working closely with the sales team to land business related custom development surrounding our IP solutions
- Guiding Solutions Architects to properly scope, document, and present solution proposals
- Working with the wider team to provide a detailed offer to the customer
Project Direction and Management Including:
- Directing team of Project Managers to keep delivery of projects on schedule and on budget
- Liaising with the internal development teams to ensure a successful delivery of software and services
- Assuring on time delivery of multiple projects while respecting budgets
- Alerting of and mitigating any project risk, while keeping the satisfaction of the customer in check
- Contribute to the growth of the project organization through process enhancement and team building
Company Duties Including:
- Working closely with marketing to provide all required material for pre and post sales
- Organizing workshops, round tables, and industry focused events with the marketing teams
- Continuously monitoring processes and workflows within the team and assist in improving People Manager expectations At Graitec, the team is our 1st asset and our people managers have then high expectations in regards to our employees experience
As such, they are accountable for:
- Fostering a One Graitec environment
- Role model professionalism, integrity and trust in anything you do so you can expect that from your team
- Create an inclusive team experience where everybody feels respected and valued for who they are and what they bring to the team and the company
- Lead the team towards curiosity, positive energy, care and empathy for eachothers across teams, functions, countries o Intentionally foster collaboration across individuals, teams and business units to achieve more together
- Growing talents
- Nonstop hiring constantly identify, meet and assess talents to fulfill today and tomorrow needs
- Attract talents externally and internally that will contribute to the team achieving more
- Ongoing focus on each team member development enabling the team to continuously learn & grow
- Listen to aspirations and retain talents in a highly competitive market.i.e., nonstop rehiring your team
- Driving clarity
- Enable the team to understand the company priorities and understand how each cont
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