IT Support Analyst - Langley, Canada - Rimex Supply Ltd.

Rimex Supply Ltd.
Rimex Supply Ltd.
Verified Company
Langley, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Responsibilities:


  • Help desk ticketing system administration and responding to service requests.
  • IT equipment lifecycle management includes configuring, installing, maintaining, and disposing of all hardware, operating systems and corporate software.
  • IT infrastructure health diagnostics and monitoring, including preventative and remedial action.
  • Windows server administration including host and virtual machines.
  • Network storage systems administration
  • Backup, restore and disaster recovery operations.
  • Active Directory administration including group policy, DHCP, DNS, certificate management, file permissions, print management, user account management and other functions as required.
  • Local and remote network infrastructure, including gateway security appliances, managed switches, VPN, firewalls, and gateway appliances.
  • UTM systems monitoring and administration, including mobile and endpoint security systems.
  • Mobile iOS and Android device management
  • VoIP telephony environment management
  • Write and edit technical and user documentation, keeping the knowledgebase up to date.
  • IT team member and user training
  • Information systems confidentiality

Education:


  • Completion of ITrelated postsecondary certificate or diploma program
  • IT related training or certifications
  • Advanced certifications and/or university degree considered an asset

Experience, Skills & Abilities

  • Server configuration and management in a virtualized Windows domain environment
  • Storage technologies including SAN, NAS and RAID
  • Network infrastructure configuration and administration including TCP/IP, wireless networking, firewalls, switches, VPN technologies.
  • Active Directory systems administration including Group Policy, file and print management.
  • Office 365 systems administration
  • Configuring and administering backup and disaster recovery systems
  • Supporting VoIP telephony systems
  • Unified threat management systems including gateway appliances and endpoint security
  • Supporting iOS and Android devices
  • Hybrid Position (WFH/inoffice)

Benefits:


  • Great company culture
  • Family owned with Family values
  • RRSP Program
  • Performance Incentive Program
  • Competitive wages
  • Company paid events
  • Gift cards and Christmas Turkeys
  • Extended health coverage
  • Dental & Vision care
  • Travel Medical insurance
  • Employee assistance program
  • Life Insurance / Accidental Death
  • We would like to take this opportunity to thank all applicants in advance; however, only those shortlisted will be contacted._

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