Data Centre Technician - Vancouver, Canada - Hut 8 Corp

Hut 8 Corp

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Hut 8 is committed to innovation, transformation, and opportunity. Hut 8 has been beating records and breaking barriers since 2018 We are one of North America's largest and oldest digital asset miners, supprting open and decentralized systems. Hut 8 also has a focus on high-performance computing and web 3.0 technology.

Purpose:

Reporting to the Sr Data Center technician, this Technician will be responsible for maintaining the data center environment _
_in the downtown Vancouver Facilities__ and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation._

_ Responsibilities & Accountabilities:
_

Responds to customer impacting events within data center facilities reported by customers or management systems according to SLA
Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards
Significant handson experience with the installation of both copper and fiber media types.
Expert working knowledge with cable testing systems to ensure operational integrity
Responsible to lead the troubleshooting process and repairs in case of customer events or equipment failure
Responsible for cleanliness of data center and common areas
Responsible for maintaining security procedures for site and data center access which includes: staffing the security office working access request cases escorting vendors and customers to and from secure areas
Monitors all Electrical, Mechanical, Cooling and Emergency Generator systems and reports issues and resolves as appropriate.
Work with and directly support Hut8 NOC (Network Operations Center) on facilities and customer issues.
Interface directly with customers and track interactions, progress, and resolution in trouble tickets
Perform timely technical and management escalations for outstanding trouble tickets.
Must be able to work a flexible schedule and be oncall after hours, including holidays and weekend.
Supervise facilities vendors during scheduled maintenance of electrical, mechanical, cooling, fire suppression, and emergency generator systems.
Manage and track capacity of MMR, MDF, IDF, patch panels and cables

Education & Experience:
_ _

Minimum 23 years' experience in similar critical facilities
High School Diploma
Electrical certifications Preferred
Knowledge of VISIO, MS Office
Analytical troubleshooting
Ability to follow specified policies and procedures
Experience operating Electrical & Mechanical systems and the associated software for reporting and controls

Skills, Knowledge & Abilities:
_ _

Demonstrated ability to work with customers in a wide variety of stressful situations.
Troubleshooting and problemsolving skills are an asset.
Selfmotivated and resourceful with good interpersonal skills.
Team player able to learn from and share knowledge with others.
Ability to multitask and work under pressure in an environment of change.
Excellent written and verbal communication skills
Proven to be resultsoriented with a focus on delivering.
Ability to learn quickly on the job through mentoring and action.
Must have reliable transportation
Working knowledge of HVAC controls, CRAC units, condensers, cooling systems.
Working knowledge of backup electrical systems, generators, UPS, ATS, switchboards.
Working knowledge of electrical circuits, 120V, 208V, single phase, 3 phase circuits.
Working knowledge of building management systems (BMS) and monitoring
General knowledge of Internet standards, cabling, protocols, and systems infrastructure
Ability to perform console access and other remote hands services for customers and our networking team.

What we offer:

Extended health, dental, and vision as well as life insurance, disability and accident coverage.
Hut 8 employees and their immediate family have access to an EFAP, which offers free professional, confidential assistance.
Employees are eligible to participate in the Hut 8 Employee Share Purchase Plan. The ESPP has a generous company matching program.
Hut 8 offers a competitive vacation package as well as annual paid personal days.
We have partnered with Goodlife Fitness to provide membership discounts for employees.
Hut 8 recognizes employee contributions and has a generous quarterly and annual recognition reward program.