Sports Desk Receptionist - Toronto, Canada - Toronto Cricket Skating and Curling Club

Toronto Cricket Skating and Curling Club

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Toronto Cricket Skating & Curling Club: As a family-oriented private Club, our mission is to be a Great Club for our members by delivering exceptional experiences, inspired by our warm and welcoming culture. Our vision is to be the private athletic and social club of choice in Toronto. We value Sportsmanship and Camaraderie, Heritage and Respect, Excellence and Innovation, Wellness and Fun. Located in North Toronto, the Club consists of 4700 members, with a strong presence in both the local and international social and sporting community.

We are currently looking for an experienced,
Part-Time Sports Desk Receptionist to join our team. The position requires coverage for Fridays, Weekends and Statutory Holidays. Additional shifts may also be scheduled as needed.

Responsibilities:

Takes reservations from members by telephone or in person for tennis courts (winter and summer), squash courts, croquet (summer), health services and all Clubwide events; calls members back to confirm reservations
Responds to a wide range of enquiries related to sporting and event functions
Monitors courts hourly to ensure compliance with all rules and regulations; ensures that section rules are followed and deals with any infractions
Monitors and records activities of restricted members who are not activity members
Updates the telephone recording for court and green conditions as appropriate; changes the greeting for the morning, afternoon and evenings in the summer
Completes charges for guest fees, noshows or late cancellation fees and records these in the appropriate record book
Maintains supply of movie tickets and squash/tennis balls and racquets
Liaises with activity, F&B and maintenance staff as appropriate

Skills/Qualifications

College diploma or equivalent combination of school and experience
Previous experience in a customerfacing environment e.g. hospitality or retail
Excellent verbal and written communication skills
Strong organizational skills and ability to multitask, take initiative and prioritize
Ability to work as part of a team as well on an individual basis
Proficient in Microsoft Office (Word and Excel)
Experience with Northstar or with a Club Management Software an asset
Must be flexible and available with
work hours; Fridays, weekends and holidays
Toronto Cricket Skating & Curling Club is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation during any stage of the recruitment process, please notify Human Resources and they will ensure the necessary steps are taken to accommodate your needs._