Coordinator I Scfs - Guelph, Canada - NSF International

NSF International
NSF International
Verified Company
Guelph, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description
Coordinator I SCFS

At NSF International, our mission is to protect and improve human health. We're a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We're passionate about the work we do, because together, we have a broad impact on our world.


Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories.

We're growing fast, and that's where you come in. Come join our team.

More information about NSF International can be found at

Description

NSF if seeking to add a dynamic
Coordinator I SCFS to join their growing team.

As a Coordinator I SCFS, you will be responsible for serving as the primary contact for customers as it pertains to their account information and expectations.

In this role, you will be responsible for performing routine administrative tasks and support.


Principle Accountabilities include, but are not limited to:

  • Accurately enters customer information in internal and external databases
  • Attains Key Performance Indicators and turnaround times outlined by the department
  • Provides daily, weekly, and monthly reports to leadership
  • Communicates customer expectations to appropriate parties
  • Keeps knowledge current on scheme requirements and customer expectations
  • Implements and recommends ideas and concepts for continuous process improvement from a customer and business perspective
  • Performs other duties as needed
Qualifications

  • 4 year degree
  • 15 years of experience
  • Building Strategic Working Relationships
  • Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Contributing to Team Success
  • Actively participating as a member of a team to move the team toward the completion of goals.
  • Decision Making (includes Problem Solving)
  • Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.


  • Innovation

  • Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
  • Technical/Professional Knowledge and Skills
  • Having achieved a satisfactory level of technical and professional skill or knowledge in positionrelated areas; keeping up with current developments and trends in areas of expertise.


  • Work Standards

  • Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; selfimposing standards of excellence rather than having standards imposed.
Preferred Qualifications

  • Experience in a customerfacing role
  • Manage customer account
  • Demonstrated interpersonal and communication skills (written and verbal) to effectively deal with multiple stakeholders.
  • Exceptional attention to detail
  • Excellent multitasking skills and highly organized with the ability set priorities to meet customer expectations
  • Ability to work independently, follow through on all assignments and meet deadlines
  • Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc
LI-DNI


Work Classification:
Hybrid


Job:
Administrative Support


Primary Location:
CA-CA-Guelph


Schedule:
Full-time


Requisition Title:
Coordinator I SCFS


Job Number:
FDS2600

NSF Canada and NSF International Strategic Registrations (ISR) Canada Company values diversity in our workplace.

We are therefore happy to accommodate any individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, and we will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources in advance of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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