Lumber Yard Associate - Hanover, Canada - Moffatt & Powell Rona

Moffatt & Powell Rona

Verified Company

Hanover, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Yard Associate

Reports to:
Yard Supervisor

Position Summary

At Moffatt & Powell Rona, our dedication to exceptional customer service and continuous improvement is reflected in our core values of Caring, Commitment, Community, and Continuous Learning.

As a Senior Yard Associate, you will play a pivotal role in providing first-class customer service and acting as a leader within the yard.

From assisting customers with loading and unloading vehicles to supporting new hire training, your role is essential in ensuring a safe and welcoming environment for both customers and team members.

With a focus on continuous improvement, you will stay updated on the latest products, processes, and technologies to enhance the customer experience.

Qualifications and Skills:

Customer Service
Communication
Problem Solving
Detail Orientation
Accountability
Dependability

Key Responsibilities:

Customer Service**:

Greet customers promptly with a warm greeting and ensure firstclass customer service at all times.

Loading and Unloading:

Assist contractors/customers with loading and unloading vehicles, ensuring safety and efficiency.

Training Support:

Support new hire training/shadowing within the yard, sharing knowledge and best practices.

Leadership Role:

Assume responsibilities of ManageronDuty/Yard Supervisor in their absence and assist with tasks requiring advanced product knowledge.
Guide Junior Yard Associates with duties and resolve any issues, demonstrating leadership and mentorship.
Additional Duties as assigned by the Yard Supervisor

Yard Maintenance:

Maintain a clean and presentable appearance of the yard, sheds, and specialorder area.

Product Handling:

Verify returned products, ensuring accuracy and completeness of product count and checking for damages.
Support inventory control with accurate documentation and reporting of damaged products.

Yard Layout and Organization:

Provide input into yard layout and reorganization of materials to improve access, handling techniques, and minimize damage.

Financial Transactions:

Ensure all products leaving the yard have been invoiced and/or paid for.
Verify correctness and update product codes as necessary.

Assistance with Deliveries:

Accompany Delivery Truck Drivers and assist with deliveries as required.

Stock Management:

Assist in putting away received products and monitor/replenish merchandise from overstock as needed.

Safety and Compliance:

Maintain a safe working environment by reporting any concerns to management and complying with health and safety policies and procedures.
Adhere to policies regarding loss prevention, breakage of goods, and health and safety.

Health and Safety Responsibilities:

As a worker, you have key responsibilities in maintaining health and safety in the workplace, including:
Using or wearing any required equipment, protective devices, or clothing.
Not using or operating equipment in a way that endangers yourself or others.
Reporting any missing or defective equipment or devices that may endanger anyone.
Participating in health and safety programs established for the workplace.
Reporting all workplace injuries to a manager or supervisor
Participating in and executing returntowork programs as needed.

Moffatt & Powell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.