Receptionist - Winnipeg, Canada - Manitoba Blue Cross

Manitoba Blue Cross

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Manitoba Blue Cross was born out of a desire to protect our fellow Manitobans during life's most unexpected and sometimes challenging moments.

This remains our driving force today, and fuels our ongoing commitment to providing superior health and wellness benefits that are delivered with compassion and excellence in service.

As an independent and not for profit organization for over 40 years, we provide health, dental, employee assistance, disability, travel and life coverage to over half a million Manitobans.

At Manitoba Blue Cross, our people are the key to our success Consider becoming part of our team of professionals committed to providing exceptional customer service.

Join us as we serve our neighbours to support and strengthen our community.

About Manitoba Blue Cross

We're a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans.

Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.

Why work for us?
Manitoba Blue Cross, is a Manitoba Top Employer.

We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team.

We actively foster a culture that focuses on your satisfaction, development, diversity, and growth.
Culture of Caring
We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes.

Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

Competitive starting salary.
A comprehensive health benefit package.
Hybrid work environment, flexible work schedules.
Fully equipped onsite fitness center.
Casual dress code to promote diversity and inclusivity.
Personal and professional development.

Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

JOB TITLE RECEPTIONIST, EMPLOYEE ASSISTANCE CENTRE

REPORTS TO EA, Experience Coordinator

***: The Claims Support Representative opens and sorts Claims department mail, verifies claim forms for completeness, assists with other department correspondence, and the Claims processing team with administrative duties. The incumbent must work well independently as well as in a team setting.

DUTIES AND RESPONSIBILITIES

Respects and protects client rights and confidentiality.
Responds to inquiries of a general nature within given authority.
Maintains knowledge of clinical policies and practices in order to assist Intake staff on an incidental basis.
Greets, identifies and directs clients to designated counselling rooms.
Monitors client appointments.
Adjudicates and processes Employee Assistance Plan claims in accordance with established policies, procedures, and controls.
Files/audits scanned information such as intake and category forms, clinical summaries, reports, etc., in client case records in accordance with established procedures.
Performs routine typing and clerical work, as assigned.
Inspects and cleans counselling rooms after each use as well as common areas (kitchen, boardroom, etc). Ensures counselling rooms have required inventory of EAP forms, etc.
Assembles clinical form packages for counsellor use.
Assists counsellors with routine inquiries, as appropriate and as required.
As approved by Manager, E.A. Services, undertakes such professional development as may be required to remain effective in this position.
Performs other related duties, as assigned.

QUALIFICATIONS AND SKILLS

Dedicated to the principles of exceptional service; committed to responding to, anticipating and addressing customer needs for both internal and external customers.
Minimum Grade 12 education. Community College diploma in office administration preferred. Equivalent combination of education and related experience may be considered.
Previous clerical/administration experience.
Personable, selfdirected and dependable.
Exercises sound judgment, tact and discretion.
Excellent communication and interpersonal skills. Must be able to work cooperatively in a multidisciplinary, teambased environment.
Excellent organizational skills with the ability to manage multiple tasks with frequent interruptions.
Reliable and punctual.
Good working knowledge of MS Word and Excel.
Ability to work weekends.
Knowledge of Provincial