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    Digital Product Manager F/H - Montréal, QC, Canada - Bell Canada

    Bell Canada
    Bell Canada Montréal, QC, Canada

    2 weeks ago

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    Description
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    At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content -we advance how Canadians connect with each other and the world.

    If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

    The Bell Media team creates and delivers the best Canadian and international content across our digital media, television, radio, and out-of-home advertising platforms.

    We're looking for innovative team players ready to take some of the most well-known entertainment brands in the country to the next level.

    This role is inherently cross-functional and the ideal candidate will work with internal partners including the Creation and Product Owner teams to deliver on the product roadmap and ensure quality products to the consumer.

    The Product Manager will work with the Senior Product Manager and stakeholders to define the product vision, strategy and feature requirements for Bell Media's Account Management portfolio, which includes user authentication and authorization, account and subscription management, purchasing and billing, user settings and preferences, security and compliance.

    These user-centric requirements span across multiple brands on mobile web, mobile applications, online sites, connected TV and emerging digital platforms.

    There are core responsibilities that you will manage including strategy, research, road mapping, analysis, communication, and product performance.

    You have a strategic role in growing and engaging audience on digital as well as deliver the best user experience while working with marketing for acquisition strategy.

    Contribute to and clearly communicate the vision and objectives of Bell Media's Account Management program, and the role this plays in executing the overall digital strateg
    Work with the Senior Product Manager to deliver on the product vision and with product owners to translate into the product roadmap
    Maintain a deep understanding of the industry-wide user account management landscape along with a keen view of current trends and opportunities as they relate to Bell Media
    Support innovation to deliver enhanced authentication features such as single sign-on and 2FA, user profile and preference management capabilities, and advanced payment and billing functionalities with great user experiences

    Enforce compliance with industry regulations (SOX, CASL), payment data security standards and other business policies that protect data privacy and integrity.

    This includes processes required to track user activity to gain the data we need in case of a security incident
    Work closely with stakeholder partners and translate business needs into functional requirements for product delivery and development teams
    Be the subject matter expert for the scrum team and engage the team to own the product by knowing the customers they're delighting, understanding the problem they're solving and maximizing the value of the product they are building
    3+ years of experience with agile product management
    Experience with delivering digital enterprise-wide user account management and billing products and strategies
    Proven problem solving ability with complex, technical and abstract concepts
    Effective planning, prioritizing and organizational skills
    Experience in digital media and telecommunications is a plus
    Tenacious with a creative approach to achieving goals
    Adequate knowledge of French is required for positions in Quebec.

    Job Status:
    Regular - Full Time

    For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.

    Please apply directly online to be considered for this role.

    We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.

    We welcome and encourage applications from people with disabilities.
    Accommodations are available on request for candidates taking part in all aspects of the selection process. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at .
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