Desktop Support Specialist - Mississauga, Canada - FANUC America Corporation

FANUC America Corporation

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At
FANUC America Corporation we are passionate about our customers, our employees, and the work we perform.

We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.

FANUC America Corporation provides the most complete range of industry-leading robotics, CNC and motion control systems, and ROBODRILL machining centers.

Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable and profitable.

We are currently searching for a dynamic,
Desktop Support Specialist to be responsible for installing and troubleshooting corporate standard hardware and software.

Primary responsibilities will include:

Working with end users to troubleshoot hardware, software, and network problems
Install, move, configure, repair, and audit corporate standard hardware and software; the hardware includes PC s, workstations, printers, phones, smart phones and other technologies
Maintain PC audit records
Responsible for the tracking and audit of software licensing
Trouble shoot hardware and software problems, including contacting vendors or other department peers for assistance
Communicate effectively with end users, department peers, and vendors, along with the Technical Group as needed to get problems resolved
Follow operational procedures and maintain appropriate documentation for the job
Answer and track calls at the helpdesk
Travel to remote sites and seminars
Associate degree in business, electronics, data processing or computer science, BS/BA preferred, or equivalent relevant experience
Minimum three years preferred troubleshooting knowledge of Windows 7/10, Microsoft products including Office, antivirus, PC hardware, etc.
Ability to install, configure, troubleshoot, and support PC hardware and software
Enter data into computer systems through keyboarding and/or auxiliary devices
Troubleshooting knowledge of printers, mobile devices, and communication software and hardware
Working knowledge of general office communication wiring
MCSE and working knowledge of UNIX is a plus

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements.

In addition, we offer the following benefits to our employees: