Mobile Service Technician - Mississauga, Canada - MoveMobility

MoveMobility
MoveMobility
Verified Company
Mississauga, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

MoveMobility Inc is a Canadian company headquartered in Winnipeg, whose core focus is designing and fabricating wheelchair accessible and Mobile Health vehicles, for commercial and personal use. We're producing user centric, technology first vehicles, to supply this rapidly growing market. We have an immediate opening for a Mobile Service Technician based from our
Mississauga, Ontario location.


Job title:
Mobile Service Technician


Reports to:
Customer Service Manager


Major Purpose:


  • Based out of our Mississauga ON. location, the Mobile Service Technician provides on site maintenance, service, and inspections to commercial wheelchair accessible, and Mobile Health Vehicles, at our client's locations across Eastern Canada. Will also perform service, maintenance, and inspections on site at our Mississauga location. Works in conjunction with our CSR in Mississauga to complete service work and attend client's sites. Is the main point of contact when on client's site. Develops trust and builds sustainable customer relationships through open and interactive communication. Finds solutions and resolutions to service issues and exceeds customers expectations.

Major Duties:


  • Diagnose and repair hydraulic wheelchair lifts
  • Diagnose and repair, manual and electric wheelchair ramps
  • Effectively communicates repair requirements to customers and coworkers
  • Consults with parts manufacturers for trouble shooting, service support as required
  • Uses tools provided to complete temporary repairs when parts are not available
  • Reads wiring schematics to diagnose vehicle electrical systems
  • Requests remote assistance when required to help diagnose/repair
  • Manage time and prioritize required maintenance and repairs on customer vehicles
  • Provides customer with an overview of work completed
  • Maintains safe and clean work environment
  • Willing to travel for extended periods to reach clients across Eastern Canada
  • Ensures that every transaction exceeds the customers expectations.

Qualifications:


  • Excellent written and verbal communication
  • Minimum two years related experience
  • Exceptional customer service skills
  • Valid drivers license and clean drivers abstract
  • Sales Experience/willingness to upsell an asset
  • Excellent time management skills
  • Proven complaint resolution skills

Technical Skills & Knowledge:


  • Minimum level 2 mechanic
  • Red Seal designation an asset
  • Ability to think strategically
  • Tech savvy

Education:


  • High school diploma or equivalent
  • Certification in automotive discipline

Relevant Work Experience:


  • Automotive technician
  • Mobile Automotive technician
  • Customer Service

Salary:
From $40.00 per hour


Benefits:


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Experience:

- automotive technician: 2 years (preferred)


Work Location:
On the road
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