System Administrator - Ottawa, Canada - Versaterm
Description
Who We Are
For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure.
Versaterm's dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.
This is an exciting time for us We're currently experiencing significant growth, with increased sales and installations of our public safety products.
So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.
The Role
You will be counted upon to answer a wide variety of questions from across the corporation. You will plan your work, follow change management policies, and document new environments.
Occasionally you will provide 3rd tier technical support for infrastructure related issues and questions with our police customers and their IT staff.
This position is full time in the Ottawa office.Job Requirements
Cisco networking and Palo Alto next generation firewalls
Microsoft 365, SharePoint, Teams, and PowerShell
Microsoft Active Directory, Multi-Factor Authentication, DNS, and DHCP Services
VMware vSphere, Fusion/Workstation, and RedHat Linux
Intel servers and fibre channel storage equipment
Ability to quickly analyze and troubleshoot complex infrastructure issues
Above average communication skills, both oral and written
Must be able to obtain and maintain a Security Clearance
Cisco CCNA, CCNP, CCIE certifications, or similar training
Work in the office 9am to 5pm Eastern time with flexibility to work from home when required
Key Competencies
- Computer administration or computer science, combined with 5+ years of LAN networking
- Excellent analytical, organizational, and time management skills
- An effective listener capable of quickly understanding the requirements
- Express oneself in clear concise English writing and speaking
- Interact with peers to develop the best way of proceeding
- Patience while multitasking
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