Store Support Specialist - Toronto, Canada - Tokyo Smoke

Tokyo Smoke

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Store Support Specialist supports with the creation of monthly reporting for provincial bodies, purchase orders and setups of promotions in the POS system.

The role is also responsible for supporting on-going maintenance of store programs and tracking compliance. The Store Support Specialist works closely with the stores and operations. This position is required to be in-office from Monday to Thursday, with Fridays as a remote work day.

Core Responsibilities & Duties

Monthly compliance reporting for all provincial bodies
Support with Cova updates for acquisitions, including updating catalogue, pricing, final inventory on hands
Creation of Purchase Orders for all inventory shipments to stores, including all cannabis and accessories
Processing monthly inventory adjustments and compliance reporting
Maintenance of Product Catalogue
Maintenance of Pricing File
Setup promotions in POS system for all corporately run promotions & clearance programs
Support with ongoing maintenance of programs, such as Click & Collect, Delivery, Gift Cards, etc.
Creation of Product Card print file & maintenance of master database
Track compliance by developing & maintaining compliance reports for distribution to Field Operations & leadership team
Development & maintenance of SOPs to cover all store processes
Contribute as an Ops SME on projects such as Time & Attendance, new software programs
Participate in biweekly calls with Cova to identify POS enhancements and to be aware of Cova updates
Support with continuous process improvements
Support with continuous cost savings initiatives
Adhoc report generation, as required
Other duties as assigned

Education, Experience and Skills:

Diploma or Degree in a businessrelated program, or equivalent is preferred.
23 years experience in an analytics role.
Experience with the Cova Point of Sale system will be considered a strong asset.
Microsoft Office and Outlook proficiency required, with exceptional Excel Capability.
Strong analytical skills with the ability to collect, organize and analyze significant amounts of data and turn that into clear actionable reports.
Demonstrates initiative, consistently delivers results.
Self starter with innovative thinking, problemsolving and analytical skills
High degree of accuracy and attention to detail.
Highly organized, resourceful, and proven ability to handle multiple projects simultaneously.
Excellent organizational, analytical and communication skills (oral and written).