- Department: Private Contact Centre (ATL)
- Competition: 87010
- Internal/External: Internal/External
- Employment Type: Permanent Full Time
- Location: Atlantic Provinces (Remote or Onsite available)
- Salary: Competitive Compensation
- Comprehensive health and dental plan that is 100% employer paid
- Monday to Friday shifts ending at 9pm ATL / No overnights / No weekends
- Extensive virtual paid training program
- Opportunities for career development and advancement
- Emphasis on work-life balance
- 4% Short-Term Incentive Program
- Strong customer service orientation
- Excellent communication skills
- Adaptability to new challenges
- Minimum Grade 12 Diploma or equivalent work experience
- Ability to concentrate for extended periods
- 2+ years of Contact Centre experience preferred
- Strong technical aptitude
- Effective problem-solving skills
- Ability to work independently in a virtual environment
- Training hours: Monday – Friday (8:00 am – 4:30 pm ATL)
- Core hours: 8am – 9pm ATL
- Shift-bid option available twice a year
- Private, secure working area
- Quiet and distraction-free work environment
- Secure e-work space
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Hiring for future talent - Ontario, Canada - Medavie Blue Cross
Description
JULY Start Date
For more than 75 years, Medavie Blue Cross has been a key partner in health and wellness for individuals, businesses, and governments throughout Canada. As a non-profit organization, we are committed to giving back to our communities and ensuring the well-being of our employees in our collaborative and award-winning culture. Our team of 2,100 professionals, spread across six provinces, embody our shared values of caring, accountability, responsibility, innovation, and community focus.
Job Title: Customer Service Representative
Reports To: Team Leader
Our Commitment to You
Recognized as one of Canada's Top 100 Employers, Medavie Blue Cross offers a career where you can engage in meaningful work in an inclusive environment. We believe in compassion, responsibility, adaptability, innovation, and community spirit. We aim to build a talent network of Customer Service Representatives who are passionate, curious, and dedicated to providing exceptional customer experiences.
What We Offer:
Requirements for Success:
Language Requirement: Must be fluently Bilingual (English and French)
Shift Requirement:
Home Office Requirements:
