Accounts Receivable Collections Agent - Dartmouth, Canada - Hercules SLR
Description
We are looking for anAccounts Receivable Collections Agent to join our collaborative finance department in
Dartmouth, NS.
Reporting to the controller, the main responsibility for this role is to make phone calls to collect payments from customers, and ensuring proper documentation is provided.
We offer a comprehensive compensation and benefits package that includes:
- Competitive compensation (ranging from $37,000 to $42,000, depending on relevant experience)
- Generous RRSP matching program 5% (after one year)
- Full health and dental benefits (shared costs)
- Great scheduleMonday to Friday 8
- Personal & Professional Developments Opportunities
- Fun & engaging working environment
Principle Responsibilities
- Provides timely and accurate collection and posting of customer payments
- Contacts customers on overdue accounts and resolves outstanding issues delaying payment in a timely manner
- Maintains accurate, uptodate records on calls and interactions with customers
- Provides all required documentation to customers for proof of sales and delivery
- Maintains credit hold lists and communicate to branch managers
- Provides follow ups on payment dates
- Provides professional customer service to both internal and external customers
- Provides feedback and updates to Accounts Receivables Department as needed
Required knowledge and training
- Grade 12 diploma or equivalent
- Postsecondary Accounting Certificate/Diploma considered an asset
- Excellent data entry skills
- Basic Accounting knowledge
- Ability to work under pressure and in a fastpaced environment
- Proficient with ERP's and Microsoft Office Suite
- Excellent organizational and time management skills
- Strong oral and written communication skills
- Strong attention to detail
- Legally entitled to work in Canada
As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.
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