Coordinator / Administrator - Edmonton, Canada - Spartan Controls Ltd.

Spartan Controls Ltd.
Spartan Controls Ltd.
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Spartan Controls is an employee-owned company and leading provider of industrial automation, valves, measurement and control solutions for process industries in Western Canada.

We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.


Summary:

We are currently recruiting for multiple
Service Advisors / Service Coordinators in Edmonton. This includes general administrative tasks such as scheduling, quoting, invoicing and general coordination.


Qualifications and Skills:


  • High school diploma or equivalent life experience
  • Post-Secondary education is not required, but would be an asset (especially if in Instrumentation or Mechanical)
  • Previous experience with SAP is considered an asset, but is not required
  • Comprehensive computer skills
  • Proven customer service skills, as providing exceptional customer service is a priority in this role
  • Good decision making and multitasking skills
  • Highly organized and attention to details are a must
  • Team oriented.
  • Entrepreneurial work ethic

Role and Responsibilities:


Training will be provided for the following Roles and Responsibilities


No prior experience required:

  • Handling product service request calls from customers
  • Interfacing regularly with the production and service shop
  • Advising customers on proper requirements for servicing products
  • Assist customers with determining service levels and scope of work
  • Interface with Sales group for customer support
  • Quoting, entering and fulfilling orders for customers on services provided
  • Placing orders to our factory and vendors
  • Data entry and tracking
  • Repair status updates and reports
  • Booking mobile service work
  • Reviewing field service requirements (travel, safety, accommodation)
  • General Reporting
  • Extra work hours typically required during Spring & Fall shutdown seasons

Close Date:
Wednesday March 29, :59PM MDT)

IND123

Requisition ID: 567
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