- Position closes at 12:01am on the close date identified below.
Sales & Service Representative (Part-time) - Langley, Canada - CWB Financial Group
Description
At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investorsWe do this by:
Putting people first and building relationships with intention
Seeking out and embracing new ideas
Believing that how we do things is as important as what we do
CWB is a bank built for business owners.
Canadian Western Bank (CWB) is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners.
Our teams take a relationship-based approach to deliver a uniquely proactive client experience through highly personalized service, specialized expertise, customized solutions, and faster response times.
We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services.
Our highly engaged teams operate within a client-centric, collaborative, and change-ready culture, with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities.
Note:
This is a part-time position offering 30 hours per week that requires Monday-Friday availability.
The primary focus of the Banking Customer Service Representative is to provide exceptional customer service and be responsible to open products and services for new and existing clients without lending requirements by engaging clients in conversation and explore potential opportunities to provide a full-service solution.
Customer Service. Sales. Financial knowledge sharing. Process & operations. Reporting
Deliver outstanding customer experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB's brand promise.
Proactively identifying customer needs to uncover opportunities to be crucial to their financial success through referrals to Account Managers.
Testing your accuracy and attention to detail with large volumes of transactions, cash handling, inquiries, and interactions.
Exercising your financial smarts – helping clients understand banking products in a way that promotes enthusiasm and true comprehension.
Learning and expanding your knowledge in a way that contributes to your branch's success.
Spreading positive vibes and collaborating with a team you're proud to be a part of.
Know how & motivations
Some post-secondary classes and ideally one year of customer service experience coupled with a strong desire and commitment to learn and grow a career in the financial sector
Why work with us?
Your success is our obsession And our award-winning culture & benefits back it up.
Proudly recognized by Great Places to Work in 2023 as one of Canada's top 50 Best Workplaces & recipient of Waterston Human Capital's Most Admired Corporate Culture 2023.
We offer an award-winning benefits package that includes:
Hybrid work environments
Everyday flexibility
Generous company-funded health coverage
Health care spending account
A flexible wellness program
generous time-away options to unplug, rest & recover
Career development.
We commit to our employees' development and help them reach their professional goals with:
Organization wide coaching services
Mentorship
Education support & training programs
Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.
#IND-KM
As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives.
Closing Date:
