Corporate Account Manager - Remote, Canada - IIBA

IIBA

Verified Company

Remote, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

International Institute of Business Analysis (IIBA) is a not-for-profit professional association with over 29,000 members worldwide.

IIBA supports the business analysis community and discipline through the development of standards of practice, certification programs, as well as on-line and face-to-face networking opportunities through our website, webinars, local Chapters and conferences.

IIBA is the world's leading association for business analysis, dedicated to advancing the profession and uniting a community of professionals to deliver better business outcomes

All IIBA staff are based virtually and modern technology tools to collaborate and work as a team. As a result, the organization offers unique lifestyle and work-life balance opportunities for highly professional and self-motivated staff members. As a minimum requirement, all employees must have a safe and distraction-free workspace and high speed internet.

This role can be based anywhere in Canada.

IIBA is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Applicants need to make their needs known in advance.

Role Mandate

As a Cororate Account Manager, you will be responsible for acquiring new program members, supporting existing program partners, and ensuring annual retention of program membership in an assigned geographic territory.

In addition, you will seek opportunities to upsell products into existing program members growing IIBA's revenue and capability to support our members.

This position is designed for individuals with 3-5 years of relevant experience, providing an opportunity to manage a broad array of customer accounts, gain knowledge and insights into the importance of business analysis, and develop a pipeline of prospective new program members that IIBA could potentially support.

The Corporate Account Manager role puts you on a pathway to growth within the IIBA ecosystem.

Responsibilities

Community Development and Capability Building:

Drive community engagement activities, including events, tradeshows, and presentations.
Cultivate relationships with key members of the IIBA ecosystem including chapter leadership, business analysis consultants, commercial organizations, academic institutions, and partners that deliver professional training.
Organize collaborative events for corporate members, working closely with partners, corporate members, internal stakeholders, and our chapter community.
Serve as the bridge and connection between our program members and IIBA's chapter community driving participation, engagement, and volunteerism.

Account Management:

Establish and maintain relationships, ensuring engagement and overall satisfaction with IIBA program membership, increasing likelihood of renewal with a goal of retaining over 85% of our current program members.
Focus on securing commitments to increase membership and adoption of certification with new and existing corporate members.
Conduct ongoing needs assessments, identify opportunities for upselling and crossselling, and suggest program enhancements to grow accounts.
Ensure overall engagement of the program partner including ongoing touch points, utilization of benefits, connection to the broader community, and support in their desire to learn and grow via their membership with IIBA.
Deliver presentations regarding the benefits of IIBA membership to our program partners as needed to ensure members are aware of and utilizing the resources that are available to them.
Facilitate and support the learning objectives and networking opportunities that fall within the scope of IIBA's program membership through webinars, roundtables, and chapter events.

Ecosystem Development:

Act as an IIBA Ambassador to introduce, grow, and support both the program and the business analysis profession to prospective and existing corporations, academic instituions, chapters, partners, and the broader business community within your assigned territory.
Develop and manage a traditional sales pipeline of new prospects and renewal opportunities utilizing qualified leads, referrals from the IIBA network, and other business development related activity.
Support the facilitation of connecting IIBA's program members with each other through organizationspecific webinars, round table discussions, member panels, chapter presentations, etc.
Represent the program at virtual and inperson events (e.g., Chapters, conferences)

Minimum Qualifications

35 years of direct sales or customer relations experience in a related field with a demonstrated ability to sell new business, manage existing accounts, and maintain a healthy pipeline of opportunities
Experience in a businesstobusiness and business services sales environment.
Natural curiosity and willingness to understand business analysis and its many practitioners.
An "underdog" mentality with