IT Support Specialist - Burlington, Canada - Wesley

Wesley

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

IT Support Specialist (Halton)**
Posting #:3636
Posting Date: 3/24/2023
Posting Closing: 4/7/2023 4:00 pm

Have you heard of us?
Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer.

We are passionate about our work advocating for harm reduction, housing, poverty eradication and food security in Hamilton, Halton and Brantford.

We're committed to diversity & inclusion and a healthy work life balance. We would love for you to join our team

Are you the one we're looking for?

We are seeking a dynamic, highly motivated
IT Support Specialist who demonstrates our values of compassion, accountability, responsiveness and empowerment to our clients, families and each other.

The
IT Support Specialist is an excellent opportunity for a highly motivated individual to work in a hands-on role in a fast-paced organization.

This position is a
non-unionized,
temporary,
part-time position. The rate of pay is $23 per hour. This position is onsite and can work remote as required.

**Key Responsibilities: - Responsible for the administration of all IT equipment for the Halton programs

Install, configure, and diagnose staff devices and services
Conduct onsite problem determination and analysis
Provide advice and technical guidance to staff
Distribute technical resources as the situation warrants
Go on site to support staff or projects that can't be performed remotely as well as routine maintenance
Identify and escalate production critical issues to the appropriate groups
Comply with internal controls and policies as applicable
Maintain inventory of computer equipment
Manage telephone and inperson support

What you will bring:

12 years experience with level 1 help desk
Demonstrated ability to work both in a selfdirected manner and as a team player
Commitment to excellent customer service to both internal and external clients
Superior organizational and time management skills
Ability to work under pressure to meet tight deadlines
Strong attention to detail

Invest in Yourself as we Invest in You Wesley offers

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve great milestones
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities
Full Health & Dental Benefits
Personal & Vacation Days
RRSP Contribution Program
Employee Discounts
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