Abbas Ashour

Technical Sales Specialist with 10+ years of experience in B2B account management and solution-based selling across industrial, construction, and infrastructure sectors. Proven ability to manage complex sales cycles, deliver customized procurement and safety solutions, and support technical integration of products in field environments. Known for strategic territory development, cross-functional collaboration, and a consultative sales approach rooted in operational efficiency and compliance.

Technical Account Manager – Grainger Canada Kelowna, BC | Jan 2020 – Present
• Manage a diverse portfolio of industrial, commercial, and institutional clients across British Columbia, providing technical sales support for MRO (maintenance, repair, and operations) products.
• Deliver customized procurement solutions, including safety, tools, electrical, HVAC, and material handling systems, ensuring alignment with operational requirements and compliance standards.
• Conduct on-site assessments and technical consultations to recommend appropriate PPE, facility safety upgrades, and process improvements.
• Act as liaison between clients and internal engineering, logistics, and inventory management teams to ensure accurate product delivery and system integration.
• Use advanced CRM and pipeline forecasting tools (Salesforce, SAP) to manage opportunities and drive sustained revenue growth.
• Educate customers on regulatory changes, technical product specs, and system standardization opportunities to reduce costs and increase safety.

Account Manager – Grand & Toy Burnaby, BC | Jul 2009 – Nov 2017
• Managed a territory of commercial clients with a focus on office and facility supply chains.
• Built custom sales proposals for construction and operations teams, emphasizing product bundling, system compatibility, and service level agreements.
• Achieved consistent sales performance through needs-based discovery and long-term client retention strategies.
Account Manager – Telus Mobility Surrey, BC | Sep 2004 – Jul 2009
• Specialized in mobility solution sales for business clients, with a focus on technical product rollout and ROI analysis.
• Conducted client education sessions and provided end-to-end support on system setup and data integration.

Algonquin College Ottawa, ON | 2017 – 2019 Diploma, Public Safety Administration & Law Enforcement Studies
Corporate Communication College Vancouver, BC | 2001 – 2003 Diploma, Business Communication & Marketing