ABDISALAM GELLEH

ABDISALAM GELLEH

Ottawa South, Ottawa

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engineering Freelancer

About me:

Hello,

My name is Abdi Gelleh in Ottawa Ont and I am looking for technical support job.

  • Over 20 years of applications, operations support and management experiences. 
  • Excellent communication skills and  in      training,
  • Works effectively in a fast-paced, stressful environment, very patient and self-motivated. Works well independently with minimal supervision.  

Education:

1996   Programming analyst, Herzing College Montreal.

1993   Computer Information system, Algonquin College Ottawa

Technical skills

Languages and Automations:

  • XML, Java, HTML, .NET, Perl, C language, PHP, CGI, Visual Basic, and   (Batch, Shell, TCSH) scripts.

Operating System:

  • Windows –NT - UNIX, Linux,  MS servers and AS/400.      

Databases:

  • MS access, Oracle 11i, PL/SQL Developer, My SQL and  MS SQL 

Reports:

  • Seagate and Crystal.

Experience:

PROFESSIONAL EXPERIENCE

System Anasyst    - Netfirms  INC   01/16     -  03/2020 part time

 

  • Customized small business online stores. 
  • Designedand modify PHP codes.
  • Tested Application for 3 months.
  • Created local sites on MS sharepoint and documented clients complaints and error messages for training purpose.  
  • Trained customers for 6 months.
  • Set up online delivery system - Canada Post/US Post - Ups – FEX. 

 

 

 

 

System Anasyst    Asoftnet INC  09/09   - 12/15

  • Supported Operations and applications processing on Unix HP-
  • Loaded/monitored Autosys Scheduler for daily, monthly, and yearly jobs..
  • Analyzed and resolved job Abend to insure online databases availability.  
  • Loaded and monitored jobs processing to control schedulers.  
  • Performed SQL queries to extract data from several tables for reporting.
  • Designed access DB for problem management.
  • Designed and maintained operations website for documentation, daily task logs, and escalation procedure. 
  • Designed and maintained operations website for documentation, daily task logs, and escalation procedure.  Generated daily, weekly, and monthly reports for management about batch processing Status and system performance. 
  • Supported applications ran under UNIX, HP-UX and Linux operating system. 
  • Loaded Tivoli Scheduler for daily, monthly, and yearly jobs
  • Created scripts to facilitated daily Batch process.  .  
  • Researched, resolved, and communicated resolutions to internal and external users of products via phone or email.

System Anasyst  UPS 0  4/07 – 09//09

  • Supported   varies inventory control applications that ran UNIX, Linux platform and Oracle database.  
  • Monitored and setup SAS job processing on UNIX.
  • Managed admin functionality on Oracle financial. 
  • Created XML files for online application to assisted agents working at UPS sites on new Point-of- Sale application.  
  • Provided Middleware support components and  monitored MQ series. 
  • Created scripts that update files then send as remote through FTP.
  • Collaborated closely with Technical Operations, Product/Project Managers, and Development/QA resources to assist in development and launch of fixes
  • Setup and scheduled reports on Seagate and Crystal. 
  • Analyzed and resolved job ABEND to insure online databases availability.  Loaded and monitored jobs processing to autosys scheduler.
  • Loaded Tivoli Scheduler for daily and weekly jobs. 
  • Logged ABEND jobs, system error, databases availabilities and hardware Malfunctions.  Generated daily, weekly, and monthly reports for management about batch processing Status and system performance.
  • Worked closely with the developers of applications to advise on changes on system-level.

Application Support Infocrossing Inc 06/01 – 04/07

  • Supported applications ran under UNIX, HP-UX and Linux operating system. 
  • Loaded Tivoli Scheduler for daily, monthly, and yearly jobs..
  • Created scripts to facilitated daily Batch process. 
  • Analyzed and resolved abend jobs to insure online database availabilities. 
  • Researched, resolved, and communicated resolutions to internal and external users of products via phone or email.
  • Designed and maintained operations website for documentation, daily task logs, and escalation procedure.      Generated daily, weekly, and monthly reports for management about batch processing Status and system performance.

                     

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