Abebech Shiferaw

I am highly dedicated and conscientious Community Health Worker with an outstanding customer service record and background in community service. Adept multitasked able to handle a high volume of simultaneous healthcare tasks and concerns with professionalism and accuracy.

Home Support Worker, Paramed Home Health Care Oct 13 2021 to Present

• Working with elderly patients and providing one-on-one care such as assisting with personal care, meal preparation, and light housekeeping
•  Ensuring the fulfillment of individual goals and needs as instructed in the client’s support plans
• Helping clients with leisure activities
•  Ensuring the health, safety, welfare, and independence of clients 

Program Outreach Assistant, Hospice Toronto                                March 2019 to March 2020             

• Coordinated and conducted 24 outreach activities to promote Creating Caring Community (CCC) program and increase awareness of services offered.
• Recruited 172 CCC volunteers to strengthen CCC program  
• Trained 36 CCC volunteers in order to provide CCC service to clients  
• Coordinated 280 training sessions to raise awareness of CCC clients 
• Performed administrative support works such as; making phone calls, maintaining files, documentation. 
• Designed and developed educational and promotional materials, presentations, flyers, and posters

Health Promotion Program Coordinator, Ministry of Health Ethiopia                    2014 - 2018

• Managed and coordinated Health Education and Promotion activities in the health system
• Facilitated and supported the quality assurance standard of health education and communication programs
• Provided technical leadership, strategic direction and, expert advice
• Supported community engagement activities such as; social mobilization and outreach
• Developed communication campaign and community mobilization strategies

• Over 5 years of experience in a busy and diverse office providing efficient liaison and
  administrative support
• Developing supportive relationships with homeless and socially isolated clients 
• Outstanding organizational skills with the ability to prioritize and complete multiple
  projects under frequent and minimal supervision