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Justin Caruso

Justin Caruso

Technical Support Specialist

Technology / Internet

Toronto, Ontario

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About Justin Caruso:

Recent York University graduate

Experience

Dear Hiring Manager,

I am writing to express my interest in the open position. With my educational background in Information Technology and my experience in providing exceptional support, I believe I would be a valuable addition to your team.

Having recently completed my Bachelor of Arts in Information Technology from York University, I possess a solid understanding of technical skills, including SQL and Jira. During my time at York, I had the opportunity to engage in research projects that required extensive database utilization and data analysis. Through my coursework, I developed proficiency in SQL, enabling me to extract, manipulate, and analyze data to derive meaningful insights. Furthermore, my exposure to Jira during collaborative assignments allowed me to effectively track project progress, manage tasks, and foster seamless communication among team members. This combination of technical skills, research experience, and familiarity with Jira positions me well to contribute to data-driven decision-making and streamlined project management.

Additionally, I have worked as a freelance IT Support/Consultant, troubleshooting, and resolving hardware and software issues for various clients. I have a proven track record of delivering high-quality technical assistance and ensuring smooth adoption and usage of technology.

Moreover, my volunteer experiences have allowed me to further develop my leadership, communication, and problem-solving skills. As an Assistant Martial Arts Instructor with the City of Toronto, I taught and trained numerous students, demonstrating my ability to effectively communicate complex concepts and provide hands-on guidance. Furthermore, as the Director of Finance for the Student Council at York University, I successfully managed budgets, monitored expenses, and proactively identified cost-saving opportunities.

I am excited about the opportunity to contribute to the success of the business and work alongside a dedicated team. I am confident that my technical proficiency, strong interpersonal skills, and commitment to excellence make me a suitable candidate for this position.

Thank you for considering my application. I have attached my resume for your review, and I would welcome the opportunity to discuss how my qualifications align with the needs of the business Please feel free to contact me at your convenience to schedule an interview.

Thank you for your time and consideration.

Justin Caruso

Education

BA, Information Technology  

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