Abhishek Rawat

Financial planning post-graduation student at Humber college. Resolute and professional details-oriented with strong academic knowledge in finance field seeking a co-op/intern position in a bank or firm operating in financial sector to gain some practical industry experience. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

• Drafted written correspondence and sent electronic information to customers regarding billing information.
• Asked customers questions to determine, verify and solve common billing and payment issues.
• Processed financial transactions such withdrawals, deposits, and bill payments in accordance with defined procedures.
• Achieved all the the assigned goals and duties in a timely manner and precise manner by executing various business process.
• Suggested operational improvements to enhance quality, improve production times and reduce costs.

• recognized and ascertained the needs of the consumer to suggest solutions that address those demands.
• addressed customer complaints and addressed them using standard operating procedures.
• Encouraged teamwork and take part in personal performance improvement to create a positive, inclusive, and equal work environment.
• Assisted the team by treating coworkers with respect, remaining committed, and keeping everyone informed on the progress of routine tasks.
• Provided exemplary customer service and suggest operational upgrades whenever there is a chance to do so in order to advance and attain operational excellence.