
Aditya Kataria
Customer Service / Support
About Aditya Kataria:
❖ A Dynamic individualist who excels at having pleasant interactions with clients. Organised, possessing exceptional interpersonal, writing, and verbal communication skills, and capable of working in a fast-paced workplace.
❖ Core Qualifications skills: • Strong communication skills • Microsoft Office Suite as well as Apple Numbers and Pages • Customer satisfaction •Multitasking • Customer Experience •Sales Management
Experience
Croma
Apr 2022 - Sep 2022 (6 months)
• Was working here as Sales representative for electronic department.
• Provide active product demos, comparisons, and sales to customers.
• Provide clients with a pleasant and informed purchasing experience, considering the entire Home Entertainment picture.
• Help consumers with any queries they may have about their purchase and ensure they are satisfied with their transaction.
• Taking care of Customer purchases, returned items, swaps, service requests, and/or faulty products.
• meet sales targets and goals.
• Make the offer to provide a service to go along with the purchase of these items to keep them protected long-term.
• Perform timely product stocking and make sure shelves and work areas are spotless.
DMart - Avenue Supermarts Ltd
Jan 2023 - Jun 2023 (6 months)
Worked as Customer Sales representative here for six months during my studies as part time job.
• Assisting customers Daily, greeting them, answering customers’ questions, and providing information on their specific requests
• Arranging products in their specific shelves
• Taking note of the items running out of stock and reporting to inventory team
• To make sure that all price stickers mentioned are in place to avoid any confusion.
• Maintain clean and orderly aisle areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Resolving customer complaints regarding sales and service.
• Assisted sales and stock associates with remedial tasks during slow hours.
Education
Conestoga College
Advance Diploma, Business Administration, Management and Operations Aug 2023 - Apr 2026
Gujarat Technological University (GTU)
Diploma in mechanical engineering, Mechanical Engineering Jul 2017 - Oct 2021
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