
Adreana Ramkarran
Customer Service / Support
Services offered
I have 4+ years of customer service experience that range from retail and food service, to public speaking for audiences.
Experience
Social Media Content Creator January 2019 — Present
- Organize, plan and execute photoshoots advertising company products through collaboration
- Reach out to clothing, jewelry and prop vendors to provide for photoshoots
- Schedule photographers and venues to help create projects
- Promote content with the help of analysis of social media insights and audience responses
- Create informative videos advertising products
- Proficient with Instagram, TikTok, Facebook, ect
Actress/Model September 2017 — Present
- Attends auditions demonstrating acting skills
- Records samples of work and sends to agencies
- Rehearses and films roles for TV/Movie productions
- Participates in ADR sessions
- Models for brand, editorial and themed shoots
Amazon/Uber Eats Driver October 2018 — March 2019
- Picked up and delivered products in a timely manner
- Experience with GPS tracking and following a set route
- Demonstrated excellent customer service skills
- Valid G License
Waitress September, 2018 – August, 2020
Swiss Chalet, 1993 Salem Rd N, Ajax, ON, L1T 0J9
- Demonstrated excellent customer service skills
- Processed payments as a cashier
- Interacted with clients with a smile to leave them with a good impression of the services used
- Assisted kitchen with organizing orders and food preparation
- Restocked items and kept the working area clean
Storefront Worker October 2017 – January 2018
Tim Hortons, 449 Westney Rd S, Ajax, ON, L1S 6W9
- Took and delivered orders by utilizing communication and customer service skills
- Multitasked on the job by listening, taking and making orders, communicating with customers, cleaning and helping co-workers
- Processed payments
- Assisted with cleaning including dishes, storefront and behind the counter general cleaning, and lot sweeps
- Demonstrated excellent time-management skills while working at Drive-Through
Sales Associate September 2017 – December 2017
Old Navy, 20 Kingston Rd W, Ajax, ON, L1T 4K8
- Restock items
- Organized the environment to be appealing to clients
- Communicated with customers promoting the products
- Assisted main cashier
- Increased sales
Choreographer of JCR Dance Team September 2015 – June 2017
J. Clarke Richardson Collegiate, Ajax, ON
- Created, designed and choreographed Hip Hop routines and dances
- Communicated and mentored students while teaching them appropriate routines and dances
- Worked with students to modify dances to execute routines with comfort
- Ensured the team winning at the Shooting Stars Dance Competition
Education
High School Graduate
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