
AHMED ALSUFYANI
Customer Service / Support
About AHMED ALSUFYANI:
Over 20 Years senior experience in maritime shipping field.
Excellent relationship with the customers.
Experience
A. Import & Export Docs Responsibilities ▪ Worked as " Customs Delivery Order Supervisor" Supervising the release of the custom delivery orders to the respective customers for their import shipments at Jeddah Seaport, Saudi Arabia. ▪ Responsible officer for NVOCC/Freight Forwarding clients desk services & related brokerage documentation. ▪ Well acquainted with the local port’s rules & regulations as well as customs clearance procedure and have very good relationship with local businessmen, brokers & their representatives. ▪ Execute critical decisions to provide the ultimate customer service experience. ▪ Excellent capability of handling communications & email correspondence related to Import & Export affairs. ▪ Worked as Import Documentation Supervisor, fully controlling Cargo Notifications to Consignee’, Duty Exemptions, Bank Guarantee Documentations, Port Documentation (Arabic/English), cargo release orders, Pullout of Import Bills of Lading. ▪ Editing & finalizing the freighted cargo manifests dispatched for principals & agents worldwide as well fully aware of automated in-house system requirements. ▪ Arranging the executive sales meetings discussing the rate quotations & the sales leads for the export cargoes customers. ▪ Following the export relevant documentation, i.e., Cargo manifest, OBL issuance, Booking & release order, ocean freight pro-forma invoices for clients. ▪ Preparing the rate file & its periodic reports, as well freight statements. ▪ Overall, also have perfectly handled Salvage & General/Average operations with the adjusters and insurance companies for good sake of claims reimburse. ▪ Excellent relationship with Local & Overseas shipping agents as well with the international freight forwarders. Therefore, Complex paperwork, language difficulties or cultural barriers are all a thing of the past. ▪ Worked for Online Documentation for sending online shipping docs & mails and messages to the principals and the agencies and Regional Offices all over the world by in house online systems. ▪ Worked as Assistant for marketing manager dept for Planning and Preparing Monthly Report of Sales leads for Export & Imports. ▪ Worked for Export Dept as Assistant manager for Export Documentation from Cargo Booking, Manifestation, Port Documentation (Arabic) Duty Exemptions, Preparation of Export Bills of Ladings.
Education
ALTHAWRA HIGH SCHOOL, TAİZ, YEMEN, DEGREE
ICS INSTITUTE- SCRANTON, USA, COMPUTER LITERACY
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