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Waterloo
Alastair Cardoz

Alastair Cardoz

Customer Service Representative.

Customer Service / Support

Waterloo, Ontario

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About Alastair Cardoz:

I'm a Hard-working individual driven with the passion to learn more in every step I take. Great communication skills. I’m always proactive about seeking new opportunities to develop and grow in my role . I like to think that I’m persistent and persuasive. Working in sales, these traits have served me wel

Experience

Manager On Duty. Merchandising & Aisle management. Warehouse management. Cash management Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism Resolving customer complaints, managing database records, drafting status reports on customer service issues Data entry and research as required to troubleshoot customer problems

Education

Process Quality Engineering From Sep 2022 to Apr 2023 This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge.

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