
Alejandra Herrera
Customer Service / Support
Services offered
I am a confident, self-motivated, results - oriented individual that is able to work independently. I am also an astute and exceptionally accomplished professional with effective communication skills, both written and verbal, to convey marketing and sales messages clearly and build strong relationships with internal and external stakeholders. I am comfortable in fast-paced environments with a proactive and adaptable approach to meet evolving marketing challenges and opportunities, organized working with various teams.
Experience
Assist and engage with community members with any services and programs that they need. These include infant to the most mature with over 30 programs throughout the year. Assist day-to-day operations by completing tasks such as filing paperwork, answering phone calls, preparing documents, and managing schedules. Strong presentation, negotiation skills, a relationship builder with the ability to build rapport and engage consumers effectively in face-to-face interactions, chat, or through e-mail. Demonstrated commitment to excellent customer service when interacting and selling to consumers and stakeholders through online sales channels and websites.
Education
The Science of Wellbeing Yale University, United States
Bachelor of Commerce (Hons) - Marketing & Consumer Studies
University of Guelph, Guelph, ON
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