About Alexa Reed:
Given my background in hospitality and customer care, I feel as though I would be a great addition to the team. When I discovered this job opening I was very interested in applying as I enjoy interacting with people and am also an avid runner. l have had the opportunity to grow integral skills that involve dealing with people in a wide variety of aspects in both work and volunteer settings. I believe that I am personable, efficient, hardworking, friendly and works well with others. I work well independently, as part of a collaborative team, and can stay on task in a high paced setting.
Experience
Receptionist/Assistant at Alberta Injury Management: April 2023- Current June 2023
- cleaning facility/beds/surfaces
- intaking patient personal information
- submitting claims through software
- using multi faceted computer programs for organizing/scheduling patient information
- directing customers/ensuring welcoming environment
Customer/Retail Service at Plato's Closet: Sept 2022- Current June 2023
- handled/distributed new product
- communication through sales
- ensuring positive overall customer experience
- customer-focused approach to resolving problems
- responsible for managing customer expectations
Canada Post Services Mail Assistant: July 2021- August 2022
- personable and welcoming customer service communication
- monetary management
- Sorting of packages
- delivering mail to boxes
- package retrieval
Dayhome Worker at Lynda’s Daycare: December 2021- March 2022
- Provided care for and supervised children of different age levels in child care center (ages 2 months-6 years old)
- Provide guidance with safe hygiene practices
- Ensured children were safe during activities and throughout the day
- Managed meal times, naps, preparing bottles, and changing diapers for infant groups of babies aged 1-12 months
- Led songs and games as well as arts and crafts activities
- Planned and accompanied children on day trips and excursions outside of daycare
Customer Service at Fitlife Gym: March 2021 -August 2022
- front desk receptionist
- cashier
- janitorial duties
- restocked inventory
- smoothie barista
Education
2 years completed of post secondary education at the university of Alberta in a bachelor of kinesiology.
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