Ali Tunckasik

11+ years in the business 

Project Manager, Turina Inc., Montreal​​​​​    ​2023 – Present        

• Lead the development of the company's flagship product, taking it from concept to market launch.
• Create and execute the product development roadmap, aligning it with the company's mission and customer needs.
• Build and manage a professional team, fostering a collaborative and innovative work culture.
• Orchestrate end-to-end product and feature delivery, ensuring the product meets high-quality standards and customer expectations.
• Define and execute the Release Plan, setting milestones and goals for product development.
• Strategically prioritize the product feature backlog, focusing on features that provided maximum value and ROI.
• Provide efficient backlog management, iteration planning, and user story elaboration to guide the development team.
• Communicated effectively across teams and with key stakeholders to meet goals
• Promoted improvements, managed expectations, and advocated for resources appropriately

Operations Manager, Dans La Lune, Montreal   ​​2022 – 2023           

• Executed responsibilities to plan, and coordinate the association events.
• Demonstrated effective team leadership, communication, and evaluation skills.
• Create and update the event calendar.
• Ensure coordination among relevant parties.
• Lead and organize team members involved in event activities.
• Provide guidance to the team when necessary.
• Prepare and manage event budgets.
• Monitor expenses and stay within budget limits.
• Conduct post-event evaluations and gather feedback.
• Propose improvements for future events.
• Implement necessary measures for event security.
• Follow permissions and official procedures.
• Regularly report event-related updates to the board.
• Track and report success criteria for events.
• Develop strategies to increase event participation.

Cloud & DevOps Engineer, ​Deop Inc., Toronto​​​   ​​2022 – 2023           

• Developed and maintained automated pipelines for continuous integration, continuous deployment, automation and deployment using DevOps tools such as Jenkins, GithubActions, and Azure DevOps
• Developed cloud-based solutions on AWS, and Azure and automated operations by using Terraform, and Ansible.
• Created and managed Docker, and Kubernetes for infrastructure management and container orchestration.
• Ensured infrastructure and utilized scripting/development languages like Bash, Python, and Shell for automation tasks.
• Demonstrated a problem-solving attitude, excellent communication skills, and the ability to explain technical solutions in layman terms for effective client interactions.

Project Manager, Deva Medical Center, Kigali, Rwanda   ​​​​2018 - 2021     

• Managing and owning a suite of SaaS products
• Leading cross-functional teams through successful product cycles
• Prioritizing features based on market research, customer feedback, and competitive analysis to drive user growth and customer satisfaction and business value
• Leading product vision, strategy, and roadmap, translating clinical requirements into technical specifications 
• Working closely with development teams to plan, prioritize, and deliver product backlogs in an Agile development
• Participating in sprint planning, reviews, and retrospectives to incorporate quality objectives into each product iteration
• Lead teams through project design, development, testing, go-live, and reporting to ensure on-time, on-budget, and high-quality project deliveries.
• Utilized Salesforce and Bitrix24 to streamline project management processes, improving efficiency and ensuring accurate tracking of project metrics.
• Leveraged Google Suite tools for effective collaboration, documentation, and communication throughout project lifecycles.

Product Manager, Tunckasik Pharmacy Warehouse, Sanliurfa, Turkey​​   2012 -  2016​

• Managed and owned a comprehensive suite of pharmacy SaaS products, leading cross-functional teams through successful product cycles, while prioritizing features based on market research, customer feedback, and competitive analysis to drive user growth and customer satisfaction
• Demonstrated proficiency in utilizing Eczanem/Botanik (similar to Kroll/Ubik) pharmacy applications
• Oversaw e-commerce warehouse operations, managing inventory control and logistics for efficiency
• Contributed valuable insights and solutions in a pharmacy setting, ensuring a deep understanding of industry-specific challenges and requirements.
• Served as a key liaison for pre-sales, leveraging extensive product knowledge to enhance sales performance in a dynamic online marketplace.

EDUCATION

• Master of Business Administration – MBA, Canik Basari University – Turkey ​​​2016
• Bachelor of Science in Pharmacy, Ataturk University - Turkey ​​​​2012

CERTIFICATIONS

• Washington University Certified: Project and Program Management in IT
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
• AWS Partner: Accreditation (Technical)
• AWS Certified: Solutions Architecting Badge
• HashiCorp Certified: Terraform Associate (HCTA0-002)
• Microsoft Certified: Azure Fundamentals (AZ-900)
• Microsoft Certified: Azure Administrator (AZ-104)
• Microsoft Certified: Azure Solution Architect Expert (AZ-305)
• Microsoft Certified: Azure Artificial Intelligence Fundamentals (AI-900)
• Ministry of Health Rwanda Certified: Healthcare Management Information System