
Amneet Kaur
Telecommunications
Services offered
IT Business Analyst passionate about driving successful projects through a blend of agile and waterfall methodologies. With 5 years of hands-on experience, I thrive in collaborating with cross-functional teams to deliver innovative solutions that meet business objectives.
Let's connect and explore how we can collaborate to drive impactful business outcomes together! Feel free to reach out ………
Experience
Client: Bell Canada, Mississauga, ON July 2022 to Dec 2023
Role: Solution Prime aka Business Analyst
Projects – Cloud, GCCAI & ACCI, MS NPI Delivery program
Responsibilities: -
Interacted with stakeholders, including technical BAs, to ensure the successful planning, Implementation, and optimization of Cloud-based solutions
Initiation and Monitoring of the process workflow
Assess the feasibility and cost-effectiveness with Product Owner and SMEs of migrating services into the cloud.
Facilitated collaborative sessions with business stakeholders to understand their needs and requirements for Cloud projects.
Expanded my necessary input on the strategic alignment of Cloud solutions with overall business objectives.
Conceptualized and maintained the end-to-end process flows representing the organizational flow for all the projects.
Gathered and elicited the requirements from stakeholders in the form of BRD and USER Stories.
Boosted support and walkthrough session on using Macros on collaborative tool – Confluence
Cooperate with SMEs to manage and accommodate the change associated with adopting cloud solutions
Acted jointly with Dev Ops & QA teams to guarantee the successful delivery of project objectives, which includes creation of test plans and test scenarios.
Supported and actively participated in all testing to provide insight analysis on requirements
Education
Client: Walmart, Toronto, ON December 2020 to June 2022
Role: IT Business Analyst
Responsibilities: -
Worked side-by-side with stakeholders, including operations, logistics, and IT teams, to understand and document business requirements for the automated order fulfillment system.
Analyzed existing order fulfillment processes to identify areas for improvement and automation
Catalogued the current state and future state workflows to visualize the impact of the new systems.
Created data mapping documents to define how date will flow between internal systems.
Conducted regular meetings and presentations to update stakeholders on project progress and gather feedback
Experience in integrating different Microsoft BackOffice Components such as SHAREPOINT.
Experience in conducting triage call with QA for aligning the requirement testing to validate the Automated order fulfillment system meets the business requirement.
Generated the performance metric and process to establish the standards of the project
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