Amrita Anjan Bosu Joy

I have been graduated in Project Management. My experience is only in Customer Service, according to project management, they are the stakeholders of the company. I have experience of dealing with them. I studied project management because of my interest in Project management. So my plan is to enter my field job, whenever I have any suitable opportunity.

11/2021 – Present             Cashier and Customer Service Desk Associate

                                               Walmart Canada

• Handling day to day financial transaction for customer requirements to excel customer service.
• Colleting donations from the customers for different charity organizations
• Marketing for Master Cards and applying for the customers. 
• Recognized & governed customer needs for advising matching products and resolve customer issues within the policy of Walmart Canada.
• Find the best solution for customer’s problems using knowledge gained day to day work and initial training 
• Connected personally with customers where I advised them personally about buying the best available product. 
• Always keen on knowledge sharing with team members as well as updating new strategies and assignments to team members to work as ‘One’.

Post Graduate Certificate in Project Management

Algonquin College of Applied Arts and Technology, Ottawa, ON        2023

Post Graduate Certificate in International Business Management

Algonquin College of Applied Arts and Technology, Ottawa, ON        2022