Andric Madeda

Bilingual IT Help Desk Specialist with 6+ years hands-on experience delivering technical support, managing IT operations, and supporting users with a variety of technical issues. During my career I designed and executed automated and manual test cases, as well as installed, diagnosed, repaired and maintained information technology infrastructure, troubleshooting of complex network systems and applications. During my career I have been able to use different technologies and tools such as Cisco, Java, Python, VMWare and ServiceNow, just to name few of them. Looking for a System Administrator role in a dynamic team. 

Bilingual IT Help Desk Specialist with 6+ years hands-on experience delivering technical support, managing IT operations, and supporting users with a variety of technical issues. During my career I designed and executed automated and manual test cases, as well as installed, diagnosed, repaired and maintained information technology infrastructure, troubleshooting of complex network systems and applications. During my career I have been able to use different technologies and tools such as Cisco, Java, Python, VMWare and ServiceNow, just to name few of them. Looking for a System Administrator role in a dynamic team. 

06/2019                             Computer Engineering Technology – Seneca College, Toronto, ON

03/2013                             Computer Science (IT) – New Horizon College of Engineering, India, Delhi

12/2010                             Computer Software Programming – ISIPA, Congo DR, Kinshasa

Certificates

• Redhat Systems Administrative A+                                         
• WordPress
• MS Office
• Microsoft SQL Server
• Cisco Certified network Associate (CCNA)
• CompTIA 
• A+
• Salesforce
• Microsoft Certified Professional (MCSA)
• Conformiq (Green Belt)