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Anoop Bassi

Anoop Bassi

Network Technician

Engineering / Architecture

Scarborough, Ontario

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About Anoop Bassi:

I bring 5 years of experience in Office environment learning and Customer service.



 

Experience

  • Proficient in Microsoft Word, Office, Excel, Windows 98/2000/XP/Vista/7/8, PowerPoint
  • Perform financial adjustments and non-financial maintenance, when necessary, to ensure that customer and business expectations are met.
  • Email and Customer Relationship Management (CRM) tasks to be continuously checked throughout the day and ensure client requests/concerns are addressed promptly.
  • Maintain a high volume of phone inquiries with minimum supervision while displaying patience, sound judgment, and professionalism under pressure.
  • Ensure minimal calls waiting and messages are picked up efficiently.
  • Accurately submit/process registered and non-registered applications.
  • Troubleshoot complex telecommunications products and systems using a digital multimeter, Smartphone, and PC
  • Proficient in Microsoft Word, Office, Excel, Windows 98/2000/XP/Vista/7/8, PowerPoint

 

 

 

Education

MY LEARNINGS IN BUSINESS MANAGEMENT

  1. Identify and discuss the impact of global issues on an organization’s business opportunities by using an environmental scan*.
  2. Apply principles of corporate sustainability*, corporate social responsibility, and ethics to support an organization’s business initiatives.
  3. Use current concepts/systems and technologies to support an organization's business initiatives.
  4. Apply basic research skills to support business decision-making.
  5. Support the planning, implementation, and monitoring of projects.
  6. Perform work in compliance with relevant statutes, regulations, and business practices.

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