Ashok Rao

I’m a Computer and Systems Engineering graduate from the UK with 15+ years of experience in Canada, bridging technology, design, and business analysis. My career has taken me from the UK, where I developed and designed digital products for brands like The Motley Fool and BBC, to Canada, where I expanded into business analysis and enterprise systems.

I’ve delivered projects across diverse industries—including healthcare, insurance, SaaS, and workforce management—building solutions on a variety of platforms, including APIs, Oracle ERP workflows, Cloud-based EHR, and SAP workforce management applications to improve operational efficiency

I thrive in Agile environments, using tools like Jira, Confluence, Figma, Miro, and Visio to collaborate across teams and translate complex requirements into clear, actionable deliverables.

My core strengths include:

. Business analysis & communication — bridging stakeholders and technical teams
. Team leadership & facilitation — guiding workshops and delivering results
. UX/UI testing & design insight — ensuring usability aligns with business needs
. Process modeling & documentation — producing BPMN and artifacts for leaders, sales, support, and training teams

I bring a mix of technical depth, user-centered design thinking, and business acumen to every project, either as the project lead or providing support — helping organizations deliver systems that work for both the business and the end user.

A graduate with 15+ years of experience working on projects in the private and public sectors, bridging technology, design, and business analysis. My career has taken me from the UK, where I began my career as a desktop publisher, before moving into the design and development of digital products for brands like The Motley Fool and BBC. After moving to Canada, where, over the course of 18 years, I transitioned into the business side, providing project and business support for teams to implement digital solutions for businesses.

My professional experience covers clients in the recruitment, insurance, and health sectors, working as a Business Analyst. I have led projects and provided critical analysis on requirements for solutions on platforms such as APIs for ResMed, Oracle ERP solutions for Manulife, and Cloud-based solutions for ESO Solutions

I thrive in Agile environments, using tools like Jira, Confluence, Figma, Miro, and Visio to collaborate across teams and translate complex requirements into clear, actionable deliverables.

My core strengths include:

. Business analysis & communication — bridging stakeholders and technical teams
. Team leadership & facilitation — guiding workshops and delivering results
. UX/UI testing & design insight — ensuring usability aligns with business needs
. Process modeling & documentation — producing BPMN and artifacts for leaders, sales, support, and training teams.

I bring a mix of technical depth, user-centered design thinking, and business acumen to every project—helping organizations deliver systems that work for both the business and the end user.
 

I graduated in Electronics, Computer and Systems Engineering, which included a 1-year placement at the UKAEA research establishment. My specialist modules included technical topics such as computer engineering, mathematics, systems, ergonomics, and business topics, including marketing and accounting.