About Behzad Jafari:
I am a dedicated and highly skilled Network Technician with a strong background in implementing, and maintaining complex network infrastructures. With over 3 years of hands-on experience in the field, I have a proven track record of ensuring network stability, security, and optimal performance. My expertise includes configuring routers, switches, and firewalls, as well as troubleshooting network issues to minimize downtime.
My passion for technology and problem-solving has driven me to stay up-to-date with the latest networking trends and certifications, such as CCNA. I am committed to providing efficient and secure network solutions while continuously improving the reliability and efficiency of network operations.
Experience
IBM Italia
Network Operation Center at Intesa Sanpaolo Bank, Turin, Italy 2020-2023
•Hardware support: Installation and replacement of defective parts.
•Software support: Upgrade operating system to target version, Configuration new devices and ports, Configuration restoration after replacement.
•Monitoring with Cyphon, Splank and Sevone, troubleshooting Cisco devices.
•Real-time network asset status update in the client Database (IBM CMDB).
Barcode Italia S.r.l
Inventory Manager, Milan, Italy 2019-2020
•Monitoring inventory levels and tracking inventory movements on PC.
•Planning and implementing inventory control systems.
•Ensuring that inventory levels are sufficient to meet customer demand.
•Analyzing inventory data to identify trends and make forecasting decisions.
•Conducting regular inventory audits to maintain accuracy and identify discrepancies.
•Managing and training inventory staff.
RGIS
Inventory Team Leader, Milan, Italy 2014-2019
•Responsible for counting and supervising events.
•Supervised groups of team members during inventory events, establishing and managing flow plans to achieve accuracy and productivity standards.
•Interacted with customers to ensure excellent customer service while delivering accurate and productive inventory events.
•Acted as liaisons between team members and store personnel.
DPS
Technician Manager, Tehran, Iran 2009-2012
•Consulting and installation of security systems and smart homes.
•Plan and manage technical projects.
Education
Course completion certificate CISCO CCNA R&S 2020
Europa Networking – Milan, Italy
Electrical engineering associate degree 2005-2008
Azad university – Arak, Iran
Diploma in Power Electric 2002-2004
Tohid technical Highschool – Tehran, Iran
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