Boney Eapen

Commissionaires Great Lakes | Scarborough, ON

HR Recruiter

09/2018 - 07/2022

• Portfolio consists of High-Profile Federal and Provincial Sites
• Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
• Sourced, qualified, and conducted screening interviews with job candidates.
• Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
• Attended career fairs and networking events to help fill openings and build candidate pipeline.
• Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
• Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
• Monitored applicant tracking system (Bamboo HR, CGL 360) actions to support hiring deadlines and streamline candidate experiences.
• Interviewed job applicants to obtain information on work history, education, or job skills.
• Scheduled or conducted new employee orientations.

Zedd Customer Solutions, RBC Bank | Scarborough

Customer Service Representative

08/2017 - 09/2018

• Place calls to existing and new customers throughout Canada
• Calls are made on behalf of a major Canadian Bank
• Provide exceptional sales and customer service levels
• Accurately input, retrieve, and access information regarding a customer directly from RBC database.
• Resolve customer concerns immediately and effectively
• Always displays professionalism and courtesy.
• Quickly and accurately answer customer questions with a full knowledge of features and benefits of products, and services.
• Offers feedback to program supervisor for ways of improving results
• Assumes other duties as assigned by Team Leader.

Nucap Industries Inc | Scarborough, ON

Data Entry Clerk

12/2015 - 12/2016

• Primary duties include supervising maintenance employees and coordinating daily
• Preventive maintenance schedules for all facility maintenance and machinery
• Created purchasing requisitions for tools, parts and consumables for all facility and maintenance needs
• Completed data entry for all employee labor hours daily.
• Liaise with other departments or functions
• Assist supervisors and managers in performance management procedures
• Managing and maintaining the CMMS/Fiix software
• Preparing the incident or injury report by working closely with the HR department.

J & A Group of Companies

Sr HR Recruiter

02/2015 - 05/2015

• I was responsible for running a full cycle recruiting desk
• My responsibilities included: Talent Sourcing, Client Management, Business Development, and training / mentoring less experienced staff
• Maintaining documents, performance appraisal, negotiating the salary
• Managed multiple clients and personally ran a full cycle sales/recruiting desk

Camino Asia

Recruitment Consultant

08/2012 - 09/2014

• Sourcing resumes by using the internet, internal resumes tracking systems, and various types of networking
• Provide training for new recruiters through all aspects of the recruitment process
• Spearheaded all candidates processing from resume and applicant screening, reference checking, interview facilitation, job offer and compensation package creation
• Conducted regularly scheduled meetings with hiring managers to review new staff performance, as well as recruiting process metrics related to overall candidate quality and quantities, diversity, staffing response time, staff retention
• Responsibilities included managing on-site consultants, client proposals, contract negotiations, client relationship management.