Bonnie Rideout

Highly organized and results-driven professional with extensive experience in customer service, banking, logistics, and operations management. Recognized for driving efficiency, improving processes, and building strong client relationships. Proven ability to lead teams, resolve conflicts, de-escalate issues, and deliver measurable results across diverse industries.

• Relationship Management & Conflict Resolution: Skilled in de-escalating tense situations, mediating disputes, and maintaining strong client and team relationships.

• Sales & Customer Service: Quoting, resolving complaints, and building loyalty through consistent service excellence.

• Dispatching & Transportation Supervision: Scheduling, routing, and optimizing logistics for cost-effective operations.

• Payroll & Workforce Management: Krono system, timekeeping, staff training, and scheduling accuracy.

• Accounting & Finance: A/P, A/R, purchase orders, invoicing, collections, and bank audits.

• Supply Chain Management: Inventory tracking, ordering, and process improvement.

• Leadership: Supervising, mentoring, and developing staff for peak performance.

• Administrative Excellence: Data entry, filing, WCB/ASGA compliance, and auditing.

• Community Engagement: Youth Football Board Member and School Volunteer.

• Supply Chain Management – Athabasca University

• High School Diploma – Rutland Senior Secondary