Casie Morrison

I'm a leader with experience in instructing and leading youth and adults in creative ways. I have experience in administrative tasks, team building, guidance and customer service and engagement. I'm passionate about creating unified environments while discovering new strategies, brand development and encouraging strong and successful relationships. I'm highly motivated to provide legendary service to my team and customers.

LIFEGUARD & INSTRUCTOR | City of Edmonton | 2014 - 2023

· Creating and setting schedules for 40+ lifeguards, 4+ Attendants, and 4+ Maintenance crew members

· Planning, Leading, Evaluating and Mentoring future instructors

· Ensuring the facility remained functional and safe, problem-solving when issues presented

· Provide first aid while remaining calm in emergent situations

OFFICE MANAGER | Ranchlands Business Group | Jan 2019 - Sept 2019

· Receiving, organizing and preparing shipments for service

· Managing communication with 150+ Clients and 50+ Vendors

· Handling 300+ phone calls a month while maintaining exceptional customer satisfaction

· Creating and implementing an inventory catalog and system

CONTRACT BOOKKEEPER | Saints Computing | Aug 2011 - Current

· Maintaining records and inputting data for 50+ Clients

· Account reconciliations and reporting

· Invoicing and ensuring customer satisfaction

SERVER | Rec Room | Jul 2018 - Apr 2019

· Providing exceptional service to 3000+ Customers per month

· Training new staff and mentoring through time management and skill building

PROPERTY ADMINISTRATOR | Magnum York | Aug 2017 - Dec 2018

· Monthly invoicing and financial record keeping of 1000+ Property Owners

· Implement legal actions when fees were not paid

· Preparation, distribution and facilitating annual general meetings

· Administrative responsibilities and payment processing

Vancouver Film School

MC College

Knowledge Bureau

Ross Sheppard Senior High