
Ceilidh Hay-Valley
Customer Service / Support
About Ceilidh Hay-Valley:
Motivated and detail-oriented professional with a strong background in creative and technical work, including experience with Adobe editing software, Microsoft Office Suite, and sound editing tools. I bring excellent written and verbal communication skills, along with a strong work ethic and a commitment to delivering quality results.
With a diverse skill set and a passion for both creativity and clarity, I’m confident in my ability to contribute to a wide range of roles—from content creation to administrative support and customer-facing positions. I value teamwork, accountability, and continuous learning, and I take pride in being reliable, adaptable, and easy to work with.
I’m currently seeking new opportunities where I can grow professionally while helping an organization reach its goals through hard work, clear communication, and attention to detail.
Experience
Experienced and highly organized Stage Manager with over 5 years of coordinating live performances, managing production teams, and ensuring smooth show operations under pressure. Skilled in communication, problem-solving, and time management, with a strong ability to adapt quickly and keep teams aligned in fast-paced, high-stakes environments.
In addition to my stage management background, I have one year of hands-on experience in sound and audiobook editing, using tools like Adobe Audition and other industry-standard software to produce clean, professional-quality audio. This role strengthened my technical precision, creative editing skills, and attention to detail.
Most recently, I worked as a Barista, where I developed strong customer service abilities and learned to multitask in a fast-paced retail setting. This role sharpened my interpersonal communication and reinforced my commitment to teamwork and delivering excellent service.
I bring a unique mix of creative leadership, technical expertise, and front-line customer experience to any role I pursue.
Education
As a Theatre student at George Brown College, I developed a well-rounded foundation in creative collaboration, communication, time management, and problem-solving under pressure. Through hands-on experience in production, performance, and behind-the-scenes roles, I learned how to work effectively both independently and as part of a team to meet tight deadlines and deliver polished results.
Theatre education sharpened my ability to think critically, adapt quickly, and stay organized in fast-paced, high-pressure environments. Whether coordinating complex logistics for a performance or presenting ideas clearly to a group, I gained transferable skills that apply directly to the broader workforce—especially in roles that value creativity, reliability, clear communication, and collaborative work.
My background in theatre gives me a unique perspective and a strong work ethic, making me a flexible, thoughtful, and dependable team member in any professional setting.
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