Chris Rose

Skiled in keeping transportation and warehouseoperations within budget without compromosing efficency.

Competent in processing transportation documents and monotoring shipments from pickup to delivery.

Adept in developing, implementing and improving all logistics related policies and procedures.

Proficent in recruting, training and supervising all logistics, transportation and warehouse division staff.

Represented the Health & Safety Comettie on the Management side

Managed the Safety, Security and 5S for the entire warehouse

WAREHOUSE SUPERVISOR

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• Responsible for overseeing a wide variety of warehouse activities including receiving of over, shortage and damaged product, rebuilding and palletizing of pallets, inventory control and shipping of refurbished and new product

• Studied shipping notices daily – bill of lading, invoices, orders, and other records to determine shipping priorities

• Oversaw incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments

• Established and maintained work procedures to meet warehouse demands as directed by production schedules and workflow

• Oversaw work orders from production, packing assemblies and receiving into finished goods corridor

• Lead key productivity intiatives by collborating with cross functional groups

• Assist with quality process disciplines used to evaluate, revise and implement continuos improvement initiatives

• Oversee receipt, lotting and necessary data collection of all in-bound freight

• Manage and resolve customer services issues in conjunction with the outbound lead.

• Achieve daily productivity and resource efficiency goals by tracking specific metrics, including workflow for production teams

• Developed and maintained department work instructionsfor all tasks on a daily basis

• Create a collaborative environment by seeking guidance from peers, supervisors or other warehouse departments when necessary to achieve common goals

• Promote clean, safe work areas by continuosly checking hazardous conditions

• Supervise, motivate and develop teams assigned to a variety of tasks specific to warehouse operations when needed.

• Reccomended measures to improve quality and service, increasing effeciency of department and work, crew and equipment

• Daily production, shipping and transportation reports sent to all Managers, Department heads and Leaders in a timely manner

• Enforce company safety programs and policies

Liquidity Services - Brampton (2016 – 2016)

INVENTORY CONTROL & QUALITY ANALYST

• Managed and directed staff in cycle count inventory of all merchandize, records count on cycle count sheets and adjusted inventory in the system accordingly

• Conduct and coordinate daily/weekly/quarterly inventory cycle counts accordingly to company standards, and provide feedback to associates and managers

• Conduct analysis on count/ audit results and publish reports

• Determine business needs, coordinate with Teams, and assign task/job assignments to associates performing ICQA tasks

• Assess performance and provide coaching of associates performing ICQA tasks

• Research process and inventory defects to determine root cause and partner with other team members, Team Leads and Management to implement measures to reduce/eliminate errors, such as - Customer disputes, Audits errors, Inventory adjustments, etc.

• Primary custodian of bin and inventory health by monitoring inventory transactions and ensuring correct bin configuration and labeling

• Ensures all safety standards and practiced and are compiled

• Train associates on SOPs and conduct audits of performance as directed

• Inventory Reporting – daily weekly & monthly

• Plan & organize the SOX count quarterly

Hopewell Logistics (Kraft Distribution Center) -Brampton (2014 -2016)

REVERSE SUPPLY CHAIN ANALYST/ TEAM LEAD

• Functions as the primary point of contact for the Returns between Client and DC.

• Acts as liaison between Client and Return Center’s Management office to resolve issues in regards to shipping problems.

• Analyzes weekly return reports created by the client, to determine credit refunds

• KPI Reporting on Operations Team, weekly & monthly reports

• Identifies opportunities to reduce errors and losses due to picking, shipping & loading and increase potential for chargeback recoveries.

• Work closely with Dock Manager and Dock Supervisors to plan, determine and implement a better process to improve pick accuracy.

• Pull crystal reports on cycle counts and freshness of the product.

• Communicate with client regularly regarding returns and goods received that may not be an acceptable return.

• Assist client with inquiries, returns, shipments, dock verification and all other requests.

• Develop and sustain process documentation and performance metrics.

• Assists Supervisor and Manager with special projects as needed.

• Work with minimum supervision.

• Capable of training junior personnel.

• Responsible for tracking, analyzing & reporting, and inventory on Chep pallets

• Maintained close watch over Chep pallets being shipped by different Mondelez locations to Non Chep clients and reported accordingly.

• Provide routine reporting and develop new reports to enable communication and support metrics development

Hopewell Logistics (Kraft Distribution Center) -Brampton (2010 – 2014)

SENIOR SUPPLY CHAIN ROUTE PLANNER/ ALLOCATIONS SPECIALIST

ONTARIO, EASTERN & WESTERN CANADA

• Ensure the ongoing accuracy and productivity of routes.

• Routing performed for approximately 300 - 500 customers, volume of cases from 40,000 to 80,000 per day, for entire Canada.

• Performs end of the day routine route analysis to add new customers & geo codes.

• Performs all pre-route duties that consist of address corrections, multi-ticket report, and special instructions, expedite time sensitive & rush orders.

• Take ownership of the routes & allocations, i.e., balancing customer needs with delivery team length of day.

• Initial route planning, corrections, and edits routes as necessary.

• Final routes to ensure parameters are met, such as: number of stops, length of day, and cube.

• Faxed reports to appropriate Carriers & Management, after routes have been planned in the system.

• Kept management informed of any problems or areas of concern from customers, stores, carriers & system.

• Prepared routine system maintenance of Apian software (geo codes, time zones, global positioning & master data file.)

• Perform other related duties as may be assigned by supervisory personnel.

• Main contact between carrier partners, distribution center & management.

• Dispatcher/ Driver Go To person.

Ceva Logistics, Mississauga (2007 – 2009)

TRANSBORDER LOGISTICS COORDINATOR

• Operated within the Logistics and Transborder Department, moving shipments on a 60 percent Outbound & 40 percent inbound process

• Effectively communicated with clients to understand their needs & developing relationships to ensure service levels are exceeded

• Accept & Broker full loads through Load Link, quote rates after calculating distance through PC Miler

• Always developed & maintained excellent service to internal & external customers

• Data Entry, manifesting loads & shipment alert

• Track/ Trace freight movements via the system by contacting agents, airlines and Ceva stations

• Document, entry and information notification to custom brokers and customs- (Inbound & Outbound)

• Coordinate pick-ups (system, phone, and email) – (Inbound & Outbound)

• Maintain contact with agents, customs, brokers, airlines, and stations

• Demonstrated skills to coordinate LTL & FTL shipments & specialized these moves utilizing outside vendors, within Canada, USA & Mexico

• Data Entry into the system, such as POD, updates, notes, bonds etc

• Provided routing options & quotes to internal & external customers for Inbound & Outbound shipments

• Provided daily customer service, by keeping customers informed of the status of their shipments

• Prepared B12, Commercial Invoice, BOL, & NAFTA Certificate of Origin on shipper’s request

• Prepared IT & T&E Bonds moving into the US & Mexico through the ACE System, Import 2000

• Assisted in the development & training of New & Junior team members on the operations and ACE, Import 2000

• In charge of HAZ-MAT shipments from the time of arrival on Dock to delivery to destination, also certified through the company

• Maintained a sound log of custom brokers contacts, after hour operations, contact information & requirements

• Used WMS that was inter-connected to the Transportation / Order Management System

• Coordination of department LMS training programs

• Inventory control, Cross-docking, Warehousing & OS&D)

TST Overland Express, Mississauga (2003 – 2007)

TRANSBORDER LOGISTICS TEAM PLAYER

• Preparing Customs Documents

• Customer Service

• Scanning, Faxing, and Imaging

• Data Entry

 Bachelor of Arta from Bombay University

In-house training programs with former employers