Chung Chi Chan

Specialised in Retail Management

With a diverse background in retail management and customer experience, I have honed my skills in optimizing store performance and profitability across several esteemed brands. At Bikini Village and La Vie En Rose as an Assistant Store Manager, I led my team in enhancing store efficiency through strategic scheduling, training, and performance analysis, ensuring high standards of customer support and effective inventory management. My role as a Sales Supervisor at Reformation involved creating exceptional in-store experiences, upholding brand values, and managing operational tasks such as inventory and metrics tracking. At Chanel, as a Fashion Advisor, I specialized in delivering personalized luxury experiences and maintaining rigorous sales targets. Additionally, as an entrepreneur at TasteTea 101, I successfully managed all aspects of the business, including staffing, financial control, and market analysis, leading to significant revenue generation before selling the business in 2020.

My educational background includes a diverse range of studies pertinent to the fashion and social media industries. I earned a BA in Apparel, Merchandise, Design, and Textiles from Washington State University (2015-2018), followed by an MS in Fashion and Apparel Studies from the University of Delaware (2018-2020). Building on this foundation, I pursued a Certificate in Fashion Industry Essentials through Parsons The New School(2021-2022), enhancing my expertise in the field. More recently, I completed a Postgraduate program in Social Media at Seneca College (2022-2023), equipping me with advanced skills in digital marketing and social media strategy.