Claudia Lara

Results-driven professional with over 10 years of experience serving in client-

and customer-facing capacities across industries, providing individuals with

timely service and support. Expertise includes professional communication, safety,

food handling, and policy compliance. Collaborative and engaging, with a proven

track record of quickly evaluating various situations to create and implement

effective solutions.

Hot Prep

IKEA - Burlington, ONJune 2019 to Present

• Prepare high-quality and diverse menu items in a fast-paced kitchen environment

for # of customers how often, maximizing customer satisfaction with service

delivery

• Demonstrate mastery in handling various cooking techniques such as grilling,

sautéing, and baking to consistently deliver delicious and well-cooked dishes

• Conduct regular quality assessments on ingredients, monitoring food expiration

dates and following established procedures for food handling and storage

• Collaborate with the kitchen team to implement best practices in food safety,

contributing to a safe and compliant working environment

• Interact with customers to ensure a positive dining experience, providing

assistance, resolving inquiries, and accommodating special requests related to hot

food items

Team Member

Burger King - Burlington, OHMay 2013 to January 2019

• Communicated with # of customers at the counter and drive-thru, taking orders

accurately, providing information on menu items, and ensuring a positive dining

experience

• Contributed to a streamlined order fulfillment process, minimizing

errors/customer wait times and enhancing overall customer satisfaction

• Took responsibility for cleanliness in the dining area, restrooms, and

workstations, actively participating in cleaning tasks to ensure compliance with

hygiene standards and a positive customer experience

• Assessed food items, expiration dates, and inventory levels to prevent gaps in

customer experiences and product availability, promoting high levels of quality

assurance in food items prepared

Chef training certificate