beBee background
Professionals
>
Hamilton
Cristina Vaca

Cristina Vaca

BUSINESS ANALYST

Customer Service / Support

Hamilton, Ontario

Social

Services offered

Resourceful Business Administrator, with expertise in analyzing and managing projects to improve and innovate organizational processes, along with implementing the Quality Management System and ISO 9001-2015 standards. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency and highly committed with a hard-working mentality to maintain the quality of services and products.

Business analyst
Business administrator
Project management
Approximate rate: CAD$ 25 per hour

Experience

  • Over 10 years of supporting cross-functional teams towards the attainment of business goals experience coordinating and monitoring operations across various departments and implementing management systems.
  • Capable of monitoring, reviewing, evaluating, and analyzing processes to provide recommendations for system and process improvements.
  • Process-oriented with strong analytical and problem-solving ability.
  • Excellent communicator, able to build and maintain relationships and appreciate other’s opinions.
  • Technologically inclined with a high aptitude for grasping new software and technologies quickly.
  • Experience conducting research, analyzing data, and generating reports to support findings.
  • Proficient in creating flowcharts and graphical representations.
  • Familiar with project management stages including initiation, planning, implementation, and review to ensure objectives are met.
  • Process auditor in ISO 9001:2015 Quality Management System.
  • Process Modeling Tools: Visio and Bizagi.
  • Fluency in Spanish and Advanced English.
  • Modeled good work ethic, strong leadership, and excellent customer service while working on a busy +30 team and received an award for the employee of the National Management of Organizational Development department.

Education

  • Specialist in Productivity and Cost Management / Andina University, 2013.
  • Bachelor of Business Administration with a mention in Marketing / University of the Americas, 2005.

Professionals in the same Customer Service / Support sector as Cristina Vaca

Professionals from different sectors near Hamilton, Ontario

Other users who are called Cristina

Jobs near Hamilton, Ontario

  • Work in company

    Business Analyst

    COGNITO INC

    Analyze and document user stories and process flows prepare use cases test cases and requirement matrices identify gaps or conflicts support procurement teams by updating scope in statements of work. · ...

    Brampton, Ontario

    2 weeks ago

  • Work in company

    Business Analyst

    COGIR Real Estate

    The Business Analyst plays a key role in our growing team, · bridging business needs with technical solutions within the Software Development team. · We're seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real differ ...

    Mississauga

    3 weeks ago

  • Work in company

    Duck Creek Business Analyst

    Cognizant Technology Solutions

    We are looking for a dynamic Business Analyst for a new Duck Creek Implementation program to be executed in SAFe Agile model. ...

    Mississauga, ON

    2 weeks ago

See jobs in Hamilton, Ontario