
Daniela Ferreira Vicente
Customer Service / Support
About Daniela Ferreira Vicente:
Skills and Abilities
- Customer focus
- Self-motivated and enthusiast
- Experience in work that requires attention to detail
- Demonstrated ability to report and solve problems
- Ability to stay organized and multi-task
Experience
- Assistant / May 2013 - June 2023
Hermes Pardini Medical Laboratory
- Provided general support to clients and staff;
- Interaction with the interior sector to define quality and deadlines;
- Leverage production and meet the best pattern of quality;
- Responsible for inventory control of supplies;
- Solve customer’s problems.
- Receptionist / February 2008 - March 2012
Honda’s Dental Clinic
- Answer phone calls to make appointments;
- Control of schedule;
- Guidance and solution of patient problems;
- Responsible for inventory control of supplies;
- Organization and cleaning of clinical rooms and offices.
Education
- High School / 2000 - 2003
Roberto Simonini - Regular School
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