dema Alnajjar

My professional experience demonstrates a strong commitment to education and customer service. At Maingate Islamic Academy in Mississauga, ON, I worked collaboratively with colleagues and parents to facilitate student learning. You fostered a positive classroom environment, integrating interactive activities and tailored lesson plans to meet educational standards. Additionally, my role involved assessing student progress, providing feedback, and leading extracurricular activities.

As an English Teacher at the American Digital School in Amman, Jordan, I created comprehensive lesson plans and engaged students through diverse activities. My efforts focused on cultivating essential learning skills and effective study habits for higher education. I also collaborated with fellow educators to support struggling students and address comprehension difficulties.

My stint as a Customer Service Representative at Canada Integrated Global Services highlighted my strong communication skills and dedication to customer satisfaction. I efficiently handled customer inquiries, providing prompt and effective solutions to ensure a high level of client contentment.

Expected in 2024: Master of Education: Ontario Tech University 

Bachelors: English Language and Literature Arab Open University - Jordan