Best professionals offering customer service representative services in Edmonton

Customer Service Representative in Edmonton, Alberta

Professional Requirements

In Edmonton, Alberta, a customer service representative is a professional responsible for handling customer inquiries, resolving issues, and providing excellent service to clients. To perform this service, one must possess excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.

Recommended Accreditations and Certifications

Certifications such as the Certified Customer Service Representative (CCSR) or the Certified Call Center Associate (CCCA) are highly recommended for industry professionals. These certifications demonstrate a commitment to excellence and a willingness to learn and improve.

Tips for Choosing the Best Service Provider

When choosing a customer service representative, look for someone with excellent communication skills, a positive attitude, and a willingness to learn and improve. Ensure that the representative is familiar with your industry and has experience handling similar customer inquiries.

Questions to Ask Before Hiring

• What experience do you have handling customer inquiries in the customer service industry?
• How would you handle a difficult customer?
• What certifications or training do you have in customer service?

Useful References

The International Customer Service Institute (ICSI) and the Customer Service Institute of America (CSIA) are excellent resources for learning more about customer service and staying up-to-date on industry best practices.

Average Prices in Edmonton, Alberta

The average hourly rate for a customer service representative in Edmonton, Alberta is between $15.00 and $25.00 CAD per hour, depending on experience and industry.

Requesting a Quote

When requesting a quote for customer service, be sure to provide detailed information about your business and the services you require. This will ensure that the representative can provide an accurate quote and meet your needs.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is $150.00 CAD.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representative in Calgary, Alberta is $160.00 CAD while in Vancouver, British Columbia is $140.00 CAD or in Toronto, Ontario is $180.00 CAD.